Travel News

One Job for America… or More!

The One Job for America organization had an idea.  What if every business in America, large and small, created one new job?  Imagine what that could mean to our country.  Think about how many new jobs that might produce.
Christopherson’s president, Mike Cameron, was inspired by this grass roots movement and joined the cause by pledging to create a new job.  You can view a list of all the companies that have pledged on the One Job for America website.
Turns out, Christopherson didn’t just stop at one job.  Since January 1, 2011, we have hired 14 new employees!  Ten of which will be filling brand new positions.
“I made the decision early in the year to declare the recession over for Christopherson Business Travel, and start moving forward with an optimistic eye towards the future,” said Mike Cameron.
About half of these new employees have joined our Denver office, and the other half will work at our Salt Lake City location.  We are excited to welcome them, and glad that it in turn furthers the One Job for America cause.

Press Release

Christopherson Business Travel Organizes & Expands Technology Team

SALT LAKE CITY, UTAH—Christopherson Business Travel has announced the hiring of three new software engineers to join their renowned information technology team. Christopherson has differentiated itself from its competition by choosing to embrace the power of the Internet and use its related technology to develop in-house solutions which address specific travel management needs of clients.
These cutting-edge proprietary software programs have made Christopherson well-known in the travel industry, as they have developed 11 powerful proprietary travel tools to improve business travel management and the traveler experience. All can be fully integrated with the various booking options currently available in the marketplace, and involve both traveler communication and management tools allowing clients to save time and money at both home and abroad.
Dave McKenna has joined the Christopherson team as a software engineer and the manager of our software development team. Dave holds a bachelor’s degree in Computer Science from the University of Utah, and a Master of Business Administration in Technology Management from Westminster College. Dave’s professional training includes managing project/product development, leveraging intellectual property, marketing technology products and managing technology teams.
Nick Mattausch has been added to the Christopherson team as a software engineer. Nick holds a bachelor’s degree in Computer Science from the University of Idaho. He has worked as a software engineer at Myrexis Pharmaceuticals and as a software analyst at the Center for Secure and Dependable Systems.
Jeremy Mefford has also joined as a software engineer. Jeremy is currently working towards a degree in Computer Science at the University of Utah. He has worked as a software engineer at both Usana Health Sciences and Icentris, a software company specializing in multi-level marketing technology.
“We have a multitude of new IT software development projects in the pipeline,” said Mike Cameron, president of Christopherson. “We are excited about having this expanded team to continue to build what has become a significant competitive advantage for Christopherson Business Travel.”
About Christopherson Business Travel
Christopherson Business Travel, headquartered in Salt Lake City, with its second-largest office in Denver, is the independently owned leader in business travel management in the western U.S. With over 210 team members and 35 offices, the company supports more than $240 million in annual travel bookings. Christopherson Business Travel provides intelligent travel management to more than 800 successful companies. Christopherson is an affiliate of BCD Travel, the leading provider of global travel logistics. BCD operates in 90 countries with $14 billion in annual travel management bookings and a combined worldwide workforce in excess of 13,000. To learn more about Christopherson Business Travel, visit

Travel News

Traveling Green – What is your Carbon Footprint?

In honor of Earth Day last Friday, I thought I would share with you how companies large and small are looking at their carbon footprints. As an account manager, recently I have had companies request data regarding their carbon footprint and miles flown. It got me thinking about who the greenest companies are within the travel industry. Some of the information I was able to find took me by surprise.

Travel News

U.S. Department of Transportation (DOT) Expands Airlines Passenger Protections.

The Department of Transportation recently announced new modifications to existing rules regarding passenger protections when flight delays occur with passengers onboard. Most U.S. carriers already attempt to reduce long tarmac delays, reducing their chances for receiving stiff fines. These new rules now apply to foreign air carriers and airports as well.
Additionally, the new rules provide protection for passengers to receive baggage fee refunds should bags get lost. The baggage refund rules are somewhat soft. You can read the complete DOT ruling here.

Travel News

Airlines to reimburse bag fees for delayed luggage

The Transportation Department is making a new ruling to help passengers recoup service fees charged on baggage when the airlines do not deliver the baggage on time. The new ruling also will help passengers get additional compensation for being bumped from a scheduled flight.
The airlines collected over 2 billion dollars last year for what they call “supplemental service fees”, like baggage fees. Most carriers now charge $25 to $35 per bag if a passenger wants to check a bag on a flight. This fee is in addition to the airfare . Likewise, the carriers collect a variety of other supplemental charges including fees for food, preferred seat assignments, priority boarding and additional fees for overweight baggage.
Over 2 million checked bags were lost last year. Regulations are already in place to require the airlines to reimburse a passenger for a lost bag. The new regulation would also require the airlines to return the extra service fee imposed for transporting that bag.

Travel News Vacation Travel

Don’t Wait to Buy Your Summer Vacation Tickets

About this time of year the internal nagging question starts…  “Should I buy my plane tickets now or wait a little longer to see if the fares will go down?” After reading numerous articles written over the last few months — if you are going to buy — buy now!!
According to a Los Angeles Times article, the average price for a domestic airline ticket last summer of $302 will increase this summer to $390, that’s up 15%. With fuel prices expected to increase and airlines decreasing capacity, again, consider what your budget will allow, check prices, and buy–NOW.

Travel News

Business Travel Hits Highest Levels Since Recession Began

Positive news out this week from the Global Business Travel Association (GBTA). This brought a smile to my face and may do the same for you too!
Business travel spending and volume grew at stronger-than-expected rates in Q4 2010 and the GBTA Business Travel Index™ reached its highest level since the recession began in 2008, offering positive signs for the performance of the U.S. economy going forward. In fact, GBTA Foundation research shows that increasing business travel spending is a leading indicator of future job growth – meaning more good news may be ahead on the employment front.

Travel News

Frontier Airlines Reducing Their Fees

Frontier will reduce the change fee from $100 to $50 for Economy fares and from $50 to $0 for Classic fares.
Name changes will now be permitted for $50 on Classic and Economy tickets. Classic Plus ticket holders and Summit-level EarlyReturns® members can change a name at no charge. In addition to the name change fee, guests will be responsible for paying any difference in fare at the time the change is made.  Fees for same-day confirmed flight changes on Classic ticket will be reduced from $50 to $25 with no fare difference.



Travel Management Travel Technology

Where In The World Are My Employees?

Ever wonder how companies keep track of where their employees are when there is a catastrophic event? Like the shutdown of US airspace following 9-11 or the shutdown of Western Europe following the volcanic eruption in Iceland or even the crisis in Japan?
Companies that book their travel through Expedia, Travelocity or Orbitz, or through many traditional travel agencies, don’t have a quick and reliable means of determining that information. That means that those companies have no easy way to learn which of their employees are impacted by current events. The first hint they have of the need to get to work on making changes to their travelers’ plans is often the phone call or email from the stranded passenger. That often means these travelers are missing out on the best options to get home.
Christopherson Business Travel has developed SecurityLogic®; part of our proprietary software that allows travel managers to see where their travelers at any time. It provides a graphic display; listing all the travelers in each location, including connecting airports. What this means is if something comes up, and there is a need to get everyone out of a given location, the travel manager can see at a glance who is where and can get to work on getting them out of there.
SecurityLogic® is part of Christopherson Business Travel’s TravelAcumen® suite of tools that we provide to our clients at no charge. For a demonstration, please contact your account manager.

Travel News

Airline fare wars are back

USA Today Travel recently published an article about some airlines that are again seeking to boost round-trip ticket prices $10 on many domestic routes, while quietly offering huge limited-time discounts between other U.S. cities.
I found this article interesting because it has been some time since we have seen fare increases (other than taxes and fees) and actual fare wars. This could be a positive thing in the future, but at the moment it seems that most airlines are just raising fares.

Travel News

Delta Survey Shows Business Travelers Use Flights to Unwind

Are you secretly happy when a flight doesn’t offer wi-fi and you can legitimately take a break from working during business travel?  If so, you’re not alone.  Delta Airlines recently published the results of a new survey, which reports that business travelers are turning to corporate business flights as a respite from the pressures of daily life, providing a rare opportunity to unwind rather than simply just a means to get to the next corporate meeting.
The most popular way to relax among survey respondents was reading, followed by sleep and watching a movie.
Delta is investing heavily in upgrading the customer experience with $2 billion in enhancements planned through 2013. Delta is currently rolling out its feature 180-degree fully flat bed seats in a one-two-one configuration across Europe. This will give its BusinessElite customers direct aisle access as well as a choice of single seats for added privacy. By this summer, Delta’s trans-Atlantic flights will also feature Economy Comfort, Delta’s premium economy service.

Travel News

Charge me a service fee, please…..

Are there service fees you would be glad to pay an airline? Here are the top five service fees people would be happy to spend their hard-earned money on.
1. Priority Takeoff. Yes, we know the airline has no control over how quickly its planes are allowed to take off. But what if – and this is strictly hypothetical – the airline could pay the tower to push its planes to the front of the line, and then pass the cost of that bribe on to the passengers? I think most passengers would be willing to scrounge up an extra $20 if the alternative were spending two hours waiting to get onto the runway.
2. Expanded Movie Selection. It’s awfully nice of the airlines to offer a selection of movies for in-flight entertainment, but you’re often stuck with a limited selection of family-friendly fare. (Even though the dancing-penguin movie makes us all want to cuddle and eat smores a flight spent with Marilyn Monroe or Marlon Brando might make the flight more…well… enjoyable). What if you could pay $5 to have your pick of any film in the Netflix collection? It would make a long flight a little more bearable if you could watch a movie you actually wanted to see.
3. Buffet-Style Meals. Now that all the airlines charge you extra for in-flight meals anyway, it’s only fair that we get a little choice in our food. So instead of paying a fixed fee for a tray with fixed portions of entrees and sides, why not set up a small buffet in the galley and let passengers pick and choose which items they want on their plate?
4. Cockpit Visit. Remember when you were a kid, and you got to go visit the pilot in the cockpit and see all the awesome buttons? That all went away after Sept. 11, but I’m sure there are some well-off folks who’d be willing to shell out to let their kid have the same experience. Our proposal: Make the parents pay to have a second air marshal on the flight who can escort the kid to the cockpit and make sure he doesn’t hijack the plane.
And my favorite….
5. Priority Disembark. It’s one of the worst parts of flying: You finally finish your flight and taxi to the gate, then have to wait 15 minutes while everyone in front of you stands in the aisle getting their carry-on luggage. What if you could pay a fee to cut to the front of the line? Imagine this: “Thank you for flying with us today. Please remain seated until our priority guests have had a chance to retrieve their belongings and exit the airplane.” Of course, any non-paying guest who tried to make a break for it would be tackled by the air marshal.