Every year J.D. Powers and Associates surveys thousands of people, including thousands of travelers, hoping to make life easier for consumers. As an Account Manager for Christopherson Business Travel who works closely with travelers and travel managers, I feel that the results of this survey can be very valuable as decisions are made that can significantly affect how pleasant a travel experience can be. These results will not only assist corporate road warriors and business travelers, but those who travel for leisure can certainly benefit from the results of this survey as they research car rental companies, hotels and airlines. To read about consumer satisfaction among major travel industry vendors click here.
We are pleased to announce that for the third year in row, Christopherson Business Travel has been awarded the Alfred P. Sloan Award for Business Excellence and Workplace Flexibility. This award is determined by submitting a corporate overview proposal and most importantly the survey responses of our employees.
The Alfred P. Sloan Awards for Business Excellence in Workplace Flexibility are part of the national When Work Works project, an ongoing initiative of Families and Work Institute, and the Institute for a Competitive Workforce.
“As a recipient of the 2011 Sloan Award, Christopherson ranks in the top 20% of employers nationally in terms of its programs, policies and culture for creating an effective and flexible workplace,” states Ellen Galinsky, president of Families and Work Institute. “In addition, what makes this honor so special is that employees have corroborated this, affirming that it is indeed an effective and flexible workplace.”
In an effort to lower the U.S. debt level, President Obama’s plan is to raise taxes. One of the industries affected will be the travel industry. The airlines are already struggling to remain profitable. Not only will additional taxes affect the airlines’ profitability, but these taxes will also affect businesses, (both small and large), and individual travelers as increased fees and taxes will be passed on to the consumers. If these fees are not passed on to consumers, then services provided by the airlines will be cut as well as the jobs that support those services. Currently, aviation pays 17 different federal taxes totaling 17 billion dollars annually. Airline CEOs of the major airlines have banned together in objection to the new “take-off” fee or tax that could run as high as $100.00 per take-off. To obtain more information regarding the airlines stand against this fee, you can find an article at this link.
I wanted to share an interesting article recently written by Scott McCartney, Travel Editor for the Wall Street Journal. The article addresses what many travelers are experiencing when purchasing cheap airfares. An airline ticket gets you a seat on a plane, but which seat, now that’s a different story.
Gary Zeune, a white-collar crime expert from Powell, Ohio, went online to check in for his Frontier Airlines flight from Denver to Dayton. The only seats available were middle seats in the back of the plane. Unhappy with the options, he decided to pay $25 extra for a “Stretch” seat with extra legroom. Full Story
Christopherson is a proud member and supporter of the GBTA and its local chapters in Utah, Colorado, and California. GBTA is the premier business travel organization with a network of 17,000 business, government travel, meeting managers, and travel service providers, representing over $340 billion of global business travel and meeting expenditures annually.
Recently Christopherson sponsored the GBTA annual convention in Denver, Colorado, and the UBTA 2nd annual tradeshow in SLC. Both events were a great opportunity for Christopherson to network and demonstrate our world class travel management tools and return on investment of business travel management services.
We are committed to the success of GBTA and the local chapters through financial support, sponsorships, and most importantly employee involvement. Christopherson team members hold key positions on the local chapter board of directors donating their time and talent to the continued success of the organization.