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Business Travel Travel Industry

Airport Fitness

At the start of the year, WebMD reported that 50% of Americans exercise regularly, so it is no wonder U.S. airports have started recognizing the desire for fitness options while traveling. In fact, Travel Weekly reported that travelers stuck with long layovers can now enjoy many healthy alternatives to indulging in junk food or impulse shopping.

For example, Phoenix Sky Harbor International Airport has a fitness trail offering a two-mile indoor trail with seven water bottle-filling stations. The Dallas/Fort Worth Airport also has a walking path, DFW LiveWell Walking Path, measuring seven-tenths of a mile and features two optional step courses in the form of 55-foot-hight staircases. Other airports that are providing fitness options in their terminals include Boston’s Logan Airport with their walking paths and health stations and the Indianapolis Regional Airport which provides mileage markers in the airport corridors.

Although walking is practically unavoidable in most airports, the introduction of fitness as an amenity is likely to bring an even greater awareness and encourage travelers to consider more health-conscious options while on-the-go.

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Business Travel Travel Industry

Kudos to Delta Air Lines: It’s the Little Things

My husband is a Delta Platinum Medallion member due to his frequent business travel, and has come to live and breathe for the free upgrades to first class (or at the very least, Economy Comfort) that this status often provides him. On a recent crowded flight, his status was of no help to him and he ended up in a middle seat towards the back of the plane. Of course he complained to me about it, but we both understand that unless you actually pay for the upgrade, you can’t complain or expect too much!

A few days after this flight, he received the following email from Delta:

SOOTHING THE MIDDLE-SEAT-ON-MONDAY BLUES.

SORRY YOU GOT STUCK IN THE MIDDLE SEAT.
HERE’S A 500-MILE BONUS FOR THE INCONVENIENCE.

Mondays are tough enough as is, and yours didn’t get any better when you got stuck in the middle seat.

Loyal Platinum Medallion® members like you deserve our best seats. Unfortunately, that’s not always possible.

In appreciation of your understanding and flexibility, we added 500 miles to your account.

We hope to see you flying in a Preferred Seat or First Class on your next flight — but know that we’ve got your back regardless of your cabin or seat.

And we’ll always do what we can to make things right.

Pretty cool, right?  Of course 500 miles isn’t a huge amount, but the fact that they were even aware of him (one of their millions of customers), that he had been in a middle seat, apologized for it, and then tried to compensate him for the inconvenience really went a long way in making him an even more loyal customer.

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Business Travel Travel Tips

Business Travel Tip: Enroll in Travel Memberships

Travel memberships save money
United’s loyalty program emails, like many others, include special fare offers and other benefits.

As business travelers, it is important to understand the benefits of travel memberships so as to take advantage of any available promotions and savings they might offer. A few membership programs I belong to, including Enterprise Rent-A-Car, United Airlines, and Hilton Honors, provide weekly and monthly specials and deals.

When you are enrolled in a travel membership with a car, hotel, and airline vendor, you will not only receive emails with promotions, but you will also be able to earn points to redeem for free or discounted reservations.

For convenience, business travelers whose companies have managed travel programs with Christopherson Business Travel, can store their loyalty and membership numbers in their traveler profile and both our agents and online booking tool will intuitively add them to each reservation.

Christopherson Business Travel is a corporate travel management company with over 60 years of experience. Our AirPortal technology allows you and your team to schedule flights, manage itineraries, and much more in one convenient location. Contact us to learn more.

 

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Company News and Announcements

Importance of Expense Management User-Friendliness Among Expense Managers Increases

BUSINESS TRAVEL NEWS | APR 10, 2015 

Importance of Expense Management User-Friendliness Among Expense Managers Increases

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Business Travel Travel News

Traveling on a red-eye to Denver in April? Read this important information below.

Because so many of our business travel clients fly out of and into Denver International Airport (DIA) , Christopherson Business Travel wanted to share this important service announcement regarding the DIA’s terminal train service.

The Denver Post reports, “Travelers taking red-eye flights out of Denver International Airport in April will need to plan ahead.

The trains that carry passengers between the main terminal and concourses will be down for maintenance between 1 a.m. and 4 a.m. [April 7] through April 10 and April 14-17.

The trains will be down so that hardware and software updates can be performed, according to the airport.”

For more information about alternate transportation during these periods of service disruption, read the full Denver Post article here.