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Business and Leadership Business Travel Choice Humanitarian Press Release

Christopherson Receives CHOICE Humanitarian’s Corporate Impact Award

SALT LAKE CITY – June 23, 2021 – Christopherson Business Travel received the Corporate Impact Award from CHOICE Humanitarian at their 13th Annual Breakfast of Humanitarians, held June 17.

For more than 25 years, Christopherson has supported CHOICE Humanitarian’s mission to end extreme poverty in remote and under-served communities around the world.

According to CHOICE Humanitarian Board Member and Volunteer Chief Financial Officer Bret Backman, the corporate impact award “recognizes a corporate partner that has really gone above and beyond in supporting CHOICE and its programs. Christopherson Business Travel has been a committed business partner of CHOICE Humanitarian for more than 25 years.”

Through a commitment to quality-of-life improvements in the broader community, Christopherson enables voluntary employee contributions to CHOICE and provides a 2:1 match. The company also sends a rotating group of employees on a week-long, international humanitarian expedition each year. 

“They firmly believe [in] sharing the wealth and taking care of the global community,” continued Backman. “Christopherson also offers travel services for our expeditions . . . through their CV Humanitarian Travel [division] and helping get the best prices for our travelers and also returning part of the proceeds to CHOICE.”

Christopherson’s involvement with CHOICE began when CEO Mike Cameron participated in one of their expeditions to a small village in central Mexico with two of his brothers, three of their sons, and their father. After experiencing how CHOICE carries out its model in the field, Cameron selected CHOICE as the non-profit organization Christopherson would work with and became a corporate partner. 

“We’ve had all sorts of opportunities to be blessed as a family by serving and participating with CHOICE,” Cameron said. “There is no better way for your employees to build relationships than to go on a company humanitarian expedition.”

Cameron also notes that “as a father and grandfather, it is incomprehensible to watch children go to bed hungry.” He concluded his award acceptance with a quote from his granddaughter, Alyssa Murray, after her CHOICE expedition to Guatemala: “I thought I was going to help end poverty and change the lives of people, but in the end they changed mine. They taught me how to be happy, they taught me how to be happy with very little. We all have an opportunity to come together and learn from each other.”

ABOUT CHRISTOPHERSON

Christopherson Business Travel, headquartered in Salt Lake City, Utah, is the independently owned leader in business travel management, digital travel tools, and business travel resources. With more than 350 team members located across the country, Christopherson supported $687 million in annual travel bookings in 2019 for more than 1,000 successful companies and organizations. Christopherson is an affiliate of BCD Travel. To learn more, visit cbtravel.com.

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Business Travel Press Release

Christopherson Business Travel Unveils New Logo and Website

For Immediate Release

June 22, 2021

Christopherson Business Travel Unveils New Logo and Website, Affirms Commitment to Delivering a Transformative Human and Digital Experience

SALT LAKE CITY, UT – Christopherson Business Travel, the independently-owned leader in intelligent business travel management, announced a rebrand of its visual identity with the unveiling of a new logo and website that reflect the company’s commitment to developing a transformative combined human and digital experience.


“Our new logo and redesigned website are just one piece of a larger transformation,” said Christopherson CEO Mike Cameron. “As our industry emerges from the dark tunnel of COVID, we are reinventing our products and services to more seamlessly integrate the personal, human experience with an innovative, digital experience. The balanced combination of those two elements is the future of business travel management and it’s essential for organizations that want to run cost-saving, traveler-friendly business travel programs in this post-COVID world.”

The new Christopherson logo is an evolution of the company’s previous logo, with a look and feel that illustrate Christopherson’s dedication to delivering insight, innovation, and global travel management through a committed, consultative partnership.


“The individual logo elements are a nod to Christopherson’s human and technological foundation,” noted Mike Harris, one of the logo’s designers, “with one oval representing their customer-focused approach to business travel and the other oval representing their powerful technology and analytics tools. Linking those two shapes further illustrates that symbolism, with the final icon representing the partnership and value Christopherson provides their customers.”

Christopherson’s newly-redesigned website features updated, simplified messaging and easy navigation. The visual design showcases the company’s consultative, strategic approach to customers, while the layout is structured to deliver a seamlessly organized user experience.

“We look forward to building upon this brand refresh with products and services that make it easier for companies to manage their business travel,” Cameron said. “We may have changed our logo, but we haven’t changed our commitment to finding new ways to serve our customers’ needs with the value we create.”

ABOUT CHRISTOPHERSON

Christopherson Business Travel delivers integrated, intelligent corporate travel management solutions to more than 1,000 clients throughout the United States. Headquartered in Salt Lake City, Utah, the company has nearly 300 team members located in 30 states across the country, as well as 20 client-dedicated on-site locations. Christopherson is a certified, woman-owned corporation, and upholds its mission to connect people and places through its core values of creating value and valuing people. For more information, visit

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Business Travel

Business Travel Sustainability: All About “Green” Corporate Travel

During the COVID-19 pandemic, businesses learned how valuable face-to-face interactions are to promote the development of business relationships.

The value of business travel for corporations is immeasurable and it is clear that travel is an essential business function. However, as we return to normal business operations and travel, corporations are reevaluating their corporate travel policies to include sustainable business travel.

While conversations about sustainability were being had before the pandemic, changes in work environments, operations, and HR practices put “green” corporate travel into sharper focus. As corporations shifted to remote work, the environment experienced the benefits of reduced congestion and emissions with less commuters on the road.

Conscious of the impact of travel on the environment, business travelers and their companies are seeking ways to reduce their carbon footprint. To create a sustainable business travel program, enlist a travel management company such as Christopherson Business Travel.

What does sustainable business travel mean?

Sustainable business travel is the conscious effort to travel in an environmentally friendly way that reduces impact on the environment. From selecting carbon-neutral travel options to purposeful business travel, sustainability requires the responsible consumption of resources.

For example, air travel is responsible for 12% of all CO2 emissions globally, and 80% of those emissions are emitted by flights over 1500 kilometers, for which there are no other viable means of transport according to the Air Transport Action Group.

In an active effort to reduce aviation-related CO2 emissions, sustainable aviation fuels (SAF) can reduce the carbon footprint of aviation fuel by up to 80%. Choosing airline partners that are committed to reducing their carbon footprints is one way to support sustainable business travel.

Ways to implement sustainable business travel

There are various ways to implement sustainable business travel practices into your corporate travel program. Here are a few suggestions:

Implement Purposeful Travel Policies

Adopting a purposeful travel mindset encourages companies to look at travel as an investment rather than a cost. Identify the types of travel your company does and evaluate its importance. Can certain meetings or trips be combined to conserve resources and reduce carbon footprint? Could some business trips be shortened? Is there a way to identify objectives for each business trip to measure effectiveness? Asking these questions and others will help you keep conservation at the heart of your business travel program and make the most of your travelers’ time on the road.

Go Digital

Use apps and other digital options to reduce paper waste from printing tickets and itineraries. Christopherson’s integrated software platform AirPortal provides a central, digital source for booking business travel, managing trip plans, and keeping track of itineraries.

Use Sustainable Transportation Options

Encourage, and maybe even reward, travelers for selecting hybrid or electric rental cars. Require the booking of direct flights. Ask travelers to consider rail travel for shorter trips. While carpooling, public transportation, and rideshares may be the right options to meet your sustainability requirements, be sure to evaluate the impact of those services against your risk management plan and corporate culture.

Partner with Travel Vendors Committed to Sustainability

Book hotels that are LEEDS-certified and are conscious about water usage, plastics, and have environmentally-friendly practices, such as buying local soaps, lotions, and food. Request CO2 reporting from your preferred airlines and check their rankings on the Dow Jones Sustainability Index. Select rental car companies that offer hybrid and electric vehicles.

Educate Travelers on Sustainable Business Travel

Inform business travelers of your newly-adopted practices and teach them how to travel sustainably themselves. Organizations can even implement reward programs to encourage adoption of your company’s sustainable business travel practices.

While there are many ways to travel with an eco-friendly mindset, here are a few practical suggestions for business travelers:

  • Pack lighter to lessen fuel burn and decrease emissions
  • Use earth-friendly alternatives to single-use plastics like metal or silicone straws and wooden cutlery
  • Recycle
  • Bring your own water bottle
  • Hang up hotel towels to use again the next day
  • Forgo daily hotel cleaning services to reduce water usage
  • Eat at locally-owned, locally-sourced restaurants rather than chains and/or select organic food options from local farm-to-table providers
  • Avoid purchasing individually-wrapped products or travel-sized shampoos and soaps

Why is sustainable business travel important?

While business travel is often a key measurement of economic success, it’s important to remember that travel also has social and environmental impacts.

For the altruistic, sustainable business travel practices protect and preserve our natural resources for the future. For those more driven by bottom-lines, sustainability sells. Business Insider reports that today’s shoppers “want more than just quality, often looking for products and brands that align with their personal values. … Protecting the environment topped that list.”

While there are many additional reasons to adopt sustainable business travel practices,  your team needs to understand why it’s something your company is advocating for. Getting your employees on board with what you are trying to accomplish is the best way to reach your goals of a more environmentally-friendly corporate travel program. Once educated, your business travelers will more aware of and make greener choices that benefit your company, their travel destination locales, and the environment at large.

How to make air travel more sustainable

While air travel does have an impact on the environment, sometimes it is the only choice for business travel. When this is the case, here are five things you can do to make your air travel more sustainable:

  1. Pack as light as possible to reduce the weight of your luggage and its impact on fuel use and emissions.
  2. Choose direct flights. Since take-off, taxiing, and landing a plane require the most fuel, reducing the number of times you take off and land can reduce your overall carbon footprint. In fact, choosing a direct route can reduce emissions by up to 50%.
  3. Select flights that will be flown by fuel-efficient aircrafts, such as the Airbus A350 XWB and Boeing 737 Dreamliner.
  4. Select flights that will be using biofuel blends. Nearly 170,000 flights from airlines such as Qantas Airways, United Airlines, Virgin Atlantic, and Alaska Airlines use blends.
  5. Don’t print boarding passes, itineraries, or maps. Use digital apps and alternatives instead.

How can sustainable business travel save money?

Not only is sustainable business travel good for the environment, it can also be good for a company’s bottom line. Here are a few ways sustainable business travel policies save you money:

  • While the cost to rent hybrid or electric vehicles may be higher, you will save on fuel expenses in the end.
  • Ride-sharing options could be a cost-saving business travel practice but be sure it’s in line with your risk management plan.
  • LEEDS-certified hotels can sometimes be less expensive than hotels that are not LEEDS-certified.
  • Locally-sourced food is often cheaper as it cuts out long-distance distribution and transportation.
  • Identifying yourself as an environmentally-friendly business can improve your company’s reputation as consumers are increasingly interested in doing business with organizations that align with their personal values.

 

How can a travel management company help your business implement a sustainable business travel policy?

Christopherson’s corporate travel experts can help you implement green corporate travel policies that encourage eco-friendly behaviors while traveling.

As your corporate travel management partner, we will collaborate, guide, and assist as you seek out vendor partners who meet your sustainable business travel goals.

Our experienced corporate travel agents and your integrated online booking tool can help travelers book sustainable hotels, flights, and ground transportation.

And our AirPortal technology digitally aligns your entire corporate travel program by integrating those policies and plans so you can succeed.

To learn more about Christopherson, contact us today.

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Business Travel Travel Tips

How to Book a Business Trip in a Post-COVID World – Christopherson Business Travel

With vaccines being quickly distributed, COVID numbers going down, and governments around the world easing restrictions, business travel is definitely on the uptick again. But even if road warriors are dusting off their suitcases, there’s no denying that business travel looks different now, after a global pandemic.

So how do you book business trips in a post-COVID world? Here are three things corporate travel managers and their travelers should consider as they resume travel.

1. Be Purposeful: Book Trips That Have an ROI

Throughout the pandemic, most companies either eliminated or significantly reduced the amount of business travel they approved. But even businesses that continued to travel, whether in part or in full, still had to determine what travel was permissible.

Permissible travel, according to the consulting firm Festive Road, is business travel that is government approved, company approved, and employee agreed. But as the amount of permissible business travel increases, corporate travel managers will need to pivot once again in order to successfully manage the return.

One aspect of that pivot is determining how to identify, support, and manage business travel that actually provides a return. While the convenience of Zoom highlighted the savings to be had in not traveling over the last year, it also showcased how important face-to-face meetings are. Companies realized the significance of in-person interactions because they build trust, aid in closing deals, and solidify relationships. Those high-value meetings are the sweet spot of business travel because they have purpose.

What Is Purposeful Travel?

Identifying purposeful travel entails corporate travel managers working with other stakeholders in their company to determine what types of travel are valuable. This may require a shift in focus:

  • While some may have seen business travel simply as a perk or status symbol before COVID, purposeful travel requires a reason and ROI.
  • Where business travelers may have previously jumped on a plane at any chance, purposeful travel asks that they consider the possibility of a virtual meeting first.
  • Where companies may have previously deemed travel as an expectation or requirement of a role, purposeful travel swings the balance back to considering employee well-being and work/life balance.
  • While limited consideration may have been given to the impact of business travel on the planet in the past, purposeful travel places the value of sustainability at the center of an organization’s conversation.
  • Where travel may have been a cost center before the pandemic, purposeful travel now identifies it as an investment.

As corporate travel managers outline what purposeful travel looks like for their organization, they will also want to consider company culture, competitors, and clients. Purposeful travel policies should:

  • encourage the corporate culture.
  • allow you to maintain a competitive edge.
  • meet client expectations and maintain strong relationships.

What that looks like from company to company will vary. Festive Road provides a review model to help companies evaluate and identify how to be purposeful as their corporate travel resumes.

Booking purposeful business trips will look different for every company. It may mean fewer, but longer trips with more meetings. It might require goal-setting or identifying desired results prior to travel. It could encourage the implementation of new accountabilities to measure success and ROI.

2. Be Safe: Book Trips That Align With Risk Management Plans

COVID, despite all its challenges, did help companies identify the gaps in their corporate travel programs—firstly, and perhaps most importantly, the safety and security of their business travelers.

Organizations are now more aware of the need to be prepared for the unforeseen situations that can arise when business travelers are on the road. They see the importance of policies and technology that allow them to maintain constant awareness of their travelers’ location. They have a greater appreciation for the value travel management companies (TMC) provide as partners who can assist and advocate for them during crisis moments.

10 Business Travel Safety Considerations for Corporate Travel Managers

As travel resumes, maintaining the safety and security of your business travelers begins with a strong risk management plan that’s supported by real-time technology. As road warriors begin booking trips again, here are ten things corporate travel managers might consider doing to better manage risk moving forward:

  1. Update risk management plans.
  2. Ensure that corporate travel policies are aligned with the risk management plan.
  3. Identify communication strategies for future crisis possibilities.
  4. Evaluate the company’s need for any travel to high-risk locations.
  5. Assess travel approval settings.
  6. Remind travelers to update the contact information in their traveler profiles and require the inclusion of mobile numbers and emergency contacts.
  7. Work with their TMC Account Manager to make sure any new policies are integrated with their booking tools.
  8. Turn on safety notifications and alerts for business travelers.
  9. Re-communicate the organization’s safety procedures and travel policy to their traveling workforce. You may also want to consider mandating the policy.
  10. Provide safety, security, and policy training to business travelers so they feel supported and informed.

3. Be Informed: Book Trips Knowing What to Expect

Companies and their travelers are now more aware of what can happen when they don’t have all the information they respectively need when crises arise during business travel. Some organizations struggled to bring travelers home when COVID lockdowns began and countries closed borders around the world. Other companies had a much easier experience because they had the resources, information, technology, and support to make it happen quickly.

Similarly, some business travelers faced repatriation with uncertainty and perhaps a measure of anxiety, while others knew exactly who to call to change their plans and make it home safely.

While companies have a duty of care responsibility to inform and educate their travelers and ensure their safety on the road, there are things business travelers can also do to successfully book business travel in a post-COVID world.

Review Risks and Know Restrictions

By being aware of the risks associated with a particular destination, you can make plans with your company for your safety. Additionally, not all restrictions have been lifted around the world. In fact, some are still changing with frequency. Rely on real-time tools and your company’s TMC resources to know what’s required before you book a business trip.

Use Your Company’s Approved Booking Process

Whether it’s online or with a corporate travel agent, booking through your company’s approved process ensures that your manager and travel team can locate you and help you if you encounter an uncertain situation.

Know Your Company’s Travel Policies

When you understand and follow your company’s corporate travel policies, you can enjoy the peace of mind that comes from knowing what to do and how you will be supported if you encounter a crisis like COVID on the road.

Keep Contact Information Updated

Before going on a business trip, make sure the contact information in your travel profile is current and includes your mobile number and emergency contact. Also make sure you take with you (or can easily locate offline) contact information for your company’s travel department as well as your company’s travel management company agents or support team.

Ultimately, booking business trips in a post-COVID world will require companies and their travelers to rethink how corporate travel fits into their strategies and provides a return.

Christopherson Business Travel’s corporate travel experts can evaluate your travel program to encourage purposeful travel. Our Account Managers provide customized travel management plans that help you integrate the policies, partnerships, and technology you need to successfully navigate the new business travel landscape.

To learn more about Christopherson’s services and technology, contact us today.

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Business Travel Business Travel News Roundup

Business Travel News Roundup: June 2021

monthly roundup of business travel news, featuring important technology updates, helpful links and resources, and the latest from the industry.

Complimentary Corporate Programs from the Airlines

One way to achieve cost savings on airfare is by taking advantage of airlines’ complimentary corporate programs designed for small and mid-size enterprises. Enrollment is free. Both your company and your travelers can still earn points and miles. And it can save you money. To sign up, speak with a Christopherson Account Manager today.

Earn JetBlue Points on American Airlines and Vice Versa

Business travelers can now earn JetBlue TrueBlue loyalty program points on all American Airlines-operated flights. The new accrual agreement covers American flights operating with the JetBlue code within the carriers’ Northeast Alliance, as well as on all other American flights operating anywhere in the world.

At the same time, American’s AAdvantage members can now accrue miles on all JetBlue flights within and beyond the Northeast. Read more here.

Win Free Flights for a Year on United

United Airlines announced that MileagePlus members who upload their vaccination card to their account by June 22 will be automatically entered for a chance to win one of five grand prizes offering free flights for a year or one of 30 roundtrip flights for two. Enter the sweepstakes here.

Two Concur Travel Changes You Should Know About

1. For Concur Expense users: Concur Travel is retiring the support and functionality of forwarding confirmation emails to plans@concur.com on July 22, 2021. Users can still forward confirmation emails to plans@tripit.com. Users should link their TripIt and Concur Travel accounts so that any emails sent to plans@tripit.com sync to Concur Travel.

Concur reports that change provides a richer service through TripIt Pro while allowing the same functionality. Additionally, they noted TripIt improves travelers satisfaction.

2. For Concur Travel customers who offer the “refundable” option box to their travelers: Last month, Concur updated the Refundable Only Air Fares feature and renamed it “Include Additional Refundable Air Fares” to reflect the modified functionality. Instead of hiding entire flights, users can initiate a refundable search request that returns additional refundable options along with the branded non-refundable and refundable fares.

Hilton Fast Tracks Elite Status

Hilton has updated the Fast Track to Gold offer for all our clients’ travelers. Travelers only need 4 nights within 90 days of registration to be awarded Gold status. Learn more and sign up here.

Advice for Travelers: Getting Back to Business Travel [INFOGRAPHIC]

BCD Travel, our global affiliate, created this helpful infographic with information travelers can use as they return to business travel.

Second Baggage Fee for Delta-Marketed Itineraries

Delta has implemented a second bag fee for Transpacific economy class travel on Delta-marketed flights. With this change, passengers with tickets purchased on/after May 3, 2021, and a first flight marketed by Delta, including flights operated by partners, will now be charged $100 to check a second bag.

Passengers traveling in Delta One and Delta Premium Select will continue to receive two checked bags for free. SkyMiles Medallion Members get additional free checked baggage across all classes of service.

To review a list of markets and itineraries where this baggage fee will apply, click here.

Good News Break

A few fun stories from our team to yours: