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Travel Vendor Health & Safety Guide



“COVID-19 will reinvent the travel process around safety, cleanliness, and virus transmission protection. Terms like social distancing, personal protection equipment (PPE), and antibody immunity testing are now part of our new travel vocabulary. We are up for the challenge, and we will reinvent ourselves to help you and the travelers for whom you have a duty of care responsibility.”

– Mike Cameron, CEO, Christopherson Business Travel

Cleanliness is Key to Safe Travel

Do I need to wear a mask at the Delta terminal? How crowded is United’s economy class? Is Marriott practicing social distancing? Has Hilton discontinued breakfast or housekeeping? Will National sanitize my rental car?

There is a lot of apprehension about the safety of travel during this coronavirus pandemic. Consequently, you need to know what steps travel providers are taking to keep their airline cabins, hotel rooms, and rental cars clean.

A Comprehensive Guide to Travel Vendor Cleanliness Standards

We want to help corporate travel managers make smart decisions with their business travelers. To that end, we created a COVID-19 Travel Vendor Health & Safety Guide. This in-depth resource will be updated regularly. It provides relevant information about travel vendors’ health and safety standards. You may want to bookmark this page and share it with your business travelers.

Vendor Health & Safety Measures

In the COVID-19 Travel Vendor Health & Safety Guide, you’ll find a list of the steps travel providers are taking to keep travelers healthy. The guide begins with links to major sources of pandemic safety guidelines and TSA protocols. It then moves on to measures being implemented by major airline, ground transportation, and hotel brands.

If you have questions or concerns about cleanliness and health in regards to business travel, we invite you use this guide. Doing so will allow you to review and compare vendors’ overall efforts to provide a safe travel experience.

Guide last updated: February 17, 2020

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Business Travel News Roundup: February 2021

A monthly roundup of business travel news, featuring important technology updates, helpful links and resources, and the latest from the industry.

A New AirBank for Superior Unused Ticket Management  

Phase one of the update to our unused airline ticket management tool, AirBank, is complete. Users will continue to access the tool via AirPortal. AirBank’s enhancements are the result of our new integration with Magnatech, a leading developer of travel management software. This integration strengthens AirBank to provide:  

  • Superior data accuracy  
  • Greater visibility into your unused ticket funds  
  • Improved management of non-profiled travelers’ unused funds  

Additional updates will continue to be made throughout the month. We’ll keep you informed as those enhancements go live. If customers have any immediate questions, please reach out to your Account Manager or our Account Support Team.     

State/Country Travel Restriction Database

Use Christopherson’s new travel tool, powered by Sherpa, to help you quickly see the current COVID-19 travel guidelines, entry restrictions, risk levels, quarantine measures, and more for domestic and international destinations. We invite you to bookmark the link and share it with your travelers.

Negative COVID Tests Required for International Travelers Coming to U.S.  

For the first time since the coronavirus pandemic began, all travelers age 2 and older boarding international flights to the United States must present a negative coronavirus test taken no more than three days before their flight or proof they recovered from the virus within the past three months. Here’s how to do so 

How to Safely Host In-Person Meetings 

Andavo Meetings & Incentives, Christopherson’s meetings and event planning division, outlined six important things to consider when planning and hosting a safe, in-person corporate meeting or event 

Executive Q&A with Christopherson’s CEO  

We took the opportunity to sit down with our CEO, Mike Cameron, to get his reflections on the challenges of 2020, learn how Christopherson is currently doing, and find out what he sees for the future. Check out the interview here 

Are you using all the technology Christopherson provides?  

AirPortal, our integrated technology platform, offers secure, real-time visibility into your entire business travel program. It is provided to Christopherson customers at no costWe encourage you to use the full suite of AirPortal’s intelligent tools to manage a more streamlined, cost-effective travel program 

Hotel Sourcing Strategies for 2021 

Despite the uncertainties 2020 brought, here are concrete steps you can take to secure better hotel rates in 2021.  

Global Vaccination Programs – A Research Snapshot  

Countries have begun their vaccination programs. But how long will it take to vaccinate entire adult populations? What plans do governments have and what progress have they made so far? Based on official data and government declarations, our global affiliate BCD Travel put together two Research Snapshots to provide a quick look at what may lie ahead for some European countries and a small selection of countries outside of Europe.   

WEBINAR: iBank Training 

Did you miss our iBank training webinar last month? Customers can reach out to their Account Manager or our Account Support Team for the recording link. The presentation provides an overview of the updated interface and outlines what’s new in the tool

Good News Break 

Because we all need a break sometimes, here are a few non-travel-related stories our team members enjoyed:

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COVID-19: Travel Partner Update

Christopherson delivers a bi-weekly email to clients with the latest developments and important information about how COVID-19 is impacting travel. This post was last updated on August 25, 2020. 

Christopherson Expands COVID-19 Resources

We are pleased to offer even more support as you work to get your travelers back on  the road. Visit our new COVID-19-dedicated webpage to access reliable resources and updates on the pandemic and how to travel safely for business.

Included on this new page are our regularly updated Travel Vendor Health & Safety Guide, our travel partner updates, a state/country entry restriction database, and current COVID-19 numbers and statistics. 

Delta Extends Middle Seat Blocks Into January 2021

Delta Air Lines is extending their protocol to block middle seats and limit the number of customers per flight through at least Jan. 6, 2021. They are also extending their change fee waiver for new flights purchased through Sept. 30.

American Extends Travel Waiver Through Dec. 31

American Airlines has extended its offer to waive change fees for customers who purchase tickets by Sept. 30, 2020 for travel through Dec. 31, 2020. The offer is available for any of American’s fares.

Q&A: How Border Control Technology Could Ease COVID Spread

The return to an open and robust air travel industry is dependent on many factors including containment of the virus, development of vaccines, a resumption of corporate travel, strong consumer confidence and the lifting of travel restrictions.

Technology can help to facilitate this process by enabling contract tracing that correlates passenger data with confirmed cases of COVID-19. Read more in this Q&A.

Scientists Say Odds are Slim of Catching COVID on Plane

CNN reported that according to some experts, who point to the very few documented cases of in-flight transmission, the chances of catching COVID-19 while on board a flight are actually relatively slim. According to findings, the odds of a passenger catching COVID-19 on a flight and dying from the virus are less than one in half a million. Read about the study here.

TSA Promotes “Stay Healthy. Stay Secure.” Campaign

TSA launched their “Stay Healthy. Stay Secure.” campaign, which details proactive and protective measures they have implemented at security checkpoints to make the screening process safer for passengers and our workforce by reducing the potential of exposure to the coronavirus. Here’s a helpful infographic about the program.

TSA also announced they will be installing acrylic barriers and associated equipment at checkpoints in 37 priority airports nationwide, with wider rollout this fall.

Christopherson Named No. 1 Woman-Owned Company

We are honored to have been ranked No. 1 on Colorado Biz Magazine’s list of Top 100 Woman-Owned Companies in 2020.

Need a Good News Break?

A few fun stories our team enjoyed this week:

The information here is up-to-date as of August 25, 2020 and is provided for general information purposes only. It should not be construed as legal advice. Christopherson does not provide recommendations on the prudence of travel to an affected location. We do seek to provide pertinent information, allowing organizations and travelers to make informed decisions regarding travel.