Categories
Travel News

TSA …. Get ready… Get set… Go!

Starting in May of 2009, here at CBT, we began gathering the new Transportation Security Administration (TSA) Secure Flight Passenger Data (SFPD) with each reservation and new traveler profile. Through this process, over ninety percent of our traveler profiles are TSA Secure Flight compliant.The TSA has now given a definite “effective date” for us to pass along!
Starting September 15, 2010, when you are booking travel for November 1, 2010 and beyond, if SFPD is not included in the reservation, your ticket will be inhibited. The quoted or held fare will not be guaranteed until this information is entered into Christopherson’s system. The TSA is mandating that SFPD must be present in all reservations within 72 hours of scheduled departure.

When booking a flight, passengers will be required to provide the following:

  • Full name (as it appears on passenger’s identification document)
  • Date of birth
  • Gender
  • Redress Number (if available, see below)

 
“One of the biggest challenges facing our clients is when they are booking travel for prospective employee interviews,”says Sheila Thorp, CBT Technology Manager. “Even though HR departments cannot ask for the age of a recruit, as the travel booking agency, we are required by law to have it on file in our system. If our clients are having issues collecting the required information, I urge them to contact their Christopherson account manager to set up a process.” She also reiterates, “If you have not updated your CBT profile with all the required information, please login to AirPortal or contact  an account manager at allam@cbtravel.com.”

Redress – for passengers who feel they have been misidentified

Those who believe they have been mistakenly matched to a name on the watch list are invited to apply for redress through the Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP).  Secure Flight uses the results of the redress process in its watch list matching process, thus preventing future misidentifications for passengers who may have a name that’s similar to an individual on the watch list.  For more information on the redress process, visit www.dhs.gov/trip.
If you would like to know more about these changes, we invite you to visit TSA’s Secure Flight Web site at www.tsa.gov/SecureFlight where you can find a detailed program overview, travel tips, frequently asked questions and more.
 

Categories
Travel News Travel Technology

What is your Travel GPA?

How do you stack up in the travel market place?  As a company did you meet your travel goals and expectations for 2009?  Did you uitilize your hotel and car rental contracts to the fullest?  How do you compare to companies of similar travel spend and patterns?  What about compliance?  Are your travelers adhering to preferred contracts and vendors?  Is Travel Policy compliance in your focus this year?  What is your Travel GPA?  Do you think you deserve and A or the dreaded F?
Christopherson Business Travel has recently teamed up with a company called….. Travel GPA.  By utilizing this program we will be able to determine the strengths and weaknesses of your travel program.

A+ points of Travel GPA:

  • Faster, more meaningful travel data. The data is live and can be scored against internal goals or benchmarked against the GPA database of over 20,000 companies.
  • Pinpoints actionable ways to save money. As an analytical dashboard tool, Travel GPA benchmarks against hundreds of KPI’s (key performance indicators) based on company’s air, car and hotel spend.
  • Grade your supplier contracts vs. Industry Benchmarks. This helps travel managers evaluate effectiveness of negotiated rates in a given market or segment.
  • Drive your program with the ONLY real-time reporting & dashboard. Travel GPA transforms reports in to graphical charts while providing global reporting and analytics solutions in several languages and currencies. Drill down from any data point within a report or dashboard and instantly customize any report by adding or deleting metrics and report parameters.

Christopherson Business Travel and Travel GPA put the world’s most actionable business travel data right in your hands.
Don’t miss the bus!  For more information on how you can become a valued client of Christopherson Business Travel and create your own Travel GPA please contact a Business Development Specialist at allsales@christophersontravel.com.

Categories
Business Travel Travel News

Did you know….

That on September 9th the U.S. Senate passed S. 1023, the “Travel Promotion Act,”  79 to 19. The legislation creates a public-private partnership to promote the United States as a premier travel destination and better explain U.S. security policies. Once passed by the House of Representatives and enacted into law, the program is estimated to create 40,000 U.S. jobs, drive $4 billion in new consumer spending according to Oxford Economics and reduce the federal budget deficit by $425 million according to the Congressional Budget Office.
That Overseas visitors spend an average of $4,500 per person, per trip in the United States.   Velkommen!  Bienvenido! Irashaimase! Mabuhay! Kai Ora! Welcome!
That the Hilton Hotel downtown Salt Lake City and the Hotel Monaco Salt Lake City have strong Green Sustainable Programs.
That the top three cities with the highest daily per diem rate that include hotel, food and car are New York City $615.19 per day, Washington D.C. $513.99 per day, and Boston $466.74 per day.  Denver is number thirty four at $343.15 and Salt Lake City comes in at number eighty seven  $274.56 per day.
That we used to be able to go in to the arm of the Statue of Liberty.  Date arm closed to visitors:  1916.  On July 30, 1916 during World War I, German saboteurs blew up a cache of dynamite at nearby Black Tom Wharf in nearby New Jersey.  The explosion did extensive structural damage to the buildings on Ellis Island and popped some bolts out of the Statue of Liberty’s right arm.  Officials closed the monument for about a week.  When the monument re-opened and ever since the arm has been off limites to tourists.
That each U.S. household would pay $995 more in taxes without the tax revenue generated by the travel and tourism industry?  $995 will buy about five weeks of groceries for a family of four, will fill the average car with gas 17 times, or will even pay the average cost of a ticket to a Michigan vs. Ohio state football game.
That approximately 2.8 million hotel room nights are sold every day in the United States? That is enough hotel rooms to lodge every person living in Dallas, Detroit, Denver and Orlando combined.
That travel and tourism generates $110 billion in tax revenue for local, state and federal governments? If you place 110 billion one dollar bills end-to-end, they would circle the world 419 times.
That the three most useless things to a pilot are the altitude above you, a runway behind you, and a tenth of a second ago.
And last but not least..
That Christopherson Andavo Travel saves over 800 companies thousands of dollars every year due to their proprietary technology, consultative account management and experienced travel consultants.  If you have not had the opportunity to “try out” the  Christopherson Andavo experience, what are you waiting for?!  Visit www.christophersontravel.com and submit your information today.
 

Categories
Travel News Travel Technology

Could You Be A Christopherson Andavo Client?

If you answer, “Yes, I want this service,” to any of the statements listed below, you should contact us immediately!!

  1. Have professional travel consultants available 24/7.
  2. Be able to book travel whenever and wherever.
  3. Have the flexibility and convenience to book a trip with an agent or through an online booking tool of choice.
  4. Provided one place to view all my past, present and future travel, all my department’s past, present, and future travel, plus travel for the entire company in one location, online with one singe sign-on.
  5. Know when an unused ticket is available, if it is reused, and if not, why.
  6. International travel specialists with 20+ years experience managing complex itineraries and providing special services worldwide.
  7. Re-check hotel and car bookings a few days prior to arrival date for lower rates and then rebooking them.
  8. Receive detailed and/or summary report on savings found by my agent(s).
  9. Special hotel and car discounts available through an agent OR booked online.
  10. In the case of an emergency, know within minutes the detailed whereabouts of your company’s travelers worldwide to act quickly.
  11. Proactive and consultative account managers working hard to maximize your ROI.
  12. Thorough meeting, incentive and conference planning.

Christopherson Business Travel is ranked the 14th largest travel agency in the nation (by Business Travel News) and therefore have exceptional relationships with ALL vendors so when you need some extra support or challenges need extra assistance – we definitely can help!

Categories
Travel Management Travel News

Economic Downturn Perpetuates TMC Consolidation

The current economic downturn has perpetuated the TMC consolidation which has been happening during the past decade.
There is a natural consolidation process which occurs in economic downturns. We have seen this taking place in the major markets we operate in; Salt Lake City, Denver and San Francisco. We have also seen the consolidation trend taking place at the national level.
Christopherson Andavo Travel’s ranking at #14 in the BTN Annual Business Travel Survey is reflective of our own growth through consolidation.
A review of the Airline Reporting Corporation (ARC) statistics as of 5-31-09 shows the following trends:

  • There were 29,486 ARC locations as of 5-31-2001
  • There are 16,695 ARC locations as of 5-31-2009, a reduction of 43%
  • ARC sales are down 26% for the first five months of 2009
  • ARC locations are down 8% for the first five months of 2009
ARC Processing Data ? YTD as of May
2009 2008 2001
ARC Locations 16,695 18,084 29,485
Total Sales $28,007,936,882 $37,714,073,290 $34,052,812,000
Total Transactions 59,622,069 68,926,509 80,982,177

 

% Change
2009 / 2008 2009 / 2001
ARC Locations -8% -43%
Total Sales -26% -18%
Total Transactions -13% -26%
Categories
Travel Management Travel News

Business Travel Downturn

There has been a sizable cutback in business travel during the recent economic downturn. We’ve seen many of our clients reduce their business travel budgets in the 20+ percent range. I’ve spoken to many of my associates, who own travel management companies around the country. They’re all seeing about the same percentage of client travel reductions.

Business travel tends to be a leading economic indicator. It is one of the first expenses a company reduces during an economic downturn and conversely, it tends to be one of the first things to go up during an economic expansion.

We have been fortunate because we have been increasing our market share, during the past six months, which has offset some of the travel reductions from our existing clients.

There is a certain amount of mission critical travel which can’t be avoided. We have seen our clients respond to the need to cut their travel costs in many ways.

The first trend is simply cost avoidance. Companies can “avoid” travel in many ways:

  1. Meeting alternatives. We are seeing more clients hold meetings using web conferencing tools like WebEx and GoToMeeting®.
  2. Training the trainer. Some Clients are sending fewer people to a training conference and then come back and train their teams.
  3. Shorten the trip. Clients are packing more meetings into a shorter period of time to trim an extra day’s expense on the hotel and car rental.
  4. Cancel incentive trips. This is partially in response to our government’s portrayal of AIG’s and other financial services industry incentive trips.

The second trend we have seen is clients are moving down the value chain. Clients who used to allow business and first class travel overseas have restricted their policy to only allow coach travel. Clients who used to stay at the higher priced hotel chains are moving down to the more moderately priced hotels. We’re seeing clients rent smaller cars and rent them with the less expensive off-airport car rental companies.

The third trend we’re seeing is clients are using this opportunity to renegotiate their contracts with their travel vendors. Most airlines have cut their capacity to right-size their “available seats” with the reduced travel demand. Hotels and car rental companies can’t do that as easily. With empty hotel rooms and lots of car rental inventory our clients have been able to get better deals.

Business cycles come and go. The successful companies are the ones who can respond quickly without affecting the value they provide to their customers. They will be stronger when the economy turns around… and it will!