Travel News

Delta One Suite

I am constantly amazed by how Delta Air Lines continues to wow travelers. Even after widespread power outages causing cancelled and delayed flights last week, Delta announced their new international business class service, Delta One suite.

Delta One Suite – International Business Class

Delta claims they are the first carrier to offer an all-suite business cabin. This sophisticated business class will consist of ultra wide seats, increased storage, an 18-inch entertainment system and much more. I am most amazed by the increased privacy with individual sliding doors. Not only can you fly comfortably in a fully-reclining seat, but your full-height sliding door will make you feel like you’re falling asleep in the privacy of your own home.

When To Expect Updates

Delta has said the pricing for the new suites will not change from the current Delta One pricing. These suites are expected to be available in Fall 2017, starting with the Airbus A350 fleet. They will then add suites to their Boeing 777 fleet. Already established features of luxury will continue, such as chef-curated meals, wine pairings, Westin Heavenly in-flight bedding, amenity kits, and in-flight lounge wear.

Tim Mapes, Delta’s Senior Vice President said. “Delta continually listens to customers and responds with products that deliver what they want. . . Added comfort and privacy are important to business travelers, and that drove the design of the all-new Delta One suite.” This philosophy is one reason why they are one of my favorite airlines to fly with. (Their cookies might be another reason.) They have a knack for defining traveler pain points and then delivering the best solution available. For example, their new checked baggage system replaces the traditional baggage sorting system with RFID scanner technology. Soon you will be able to determine the exact location of your luggage through their Delta App! Free in-flight entertainment is another feature they have customized over their competitors.

Overall, Delta’s new Delta One suite follows suit with their brand, providing luxury and comfort from the moment you walk on board. Whether you are a business traveler or traveling for leisure, don’t miss out on an opportunity to try out Delta’s latest comforts.


Travel Industry Travel News

United’s New Business Class Polaris Solves Business Traveler Discomforts

United Airlines is reinventing international business class with their latest creation, Polaris. We were fortunate enough to preview it last Thursday in downtown Denver. The event was held in the beautiful and historic Brown Palace Hotel and Spa and featured informative and interactive stations. It included their business class seats, as well as a virtual reality demonstration of the lounge and carrier.

United Polaris Business Class

This international business class overhaul encompasses lounges in their hub locations as well as on-board international flights. It is very apparent that significant time, thought and attention went into this development. The ideals of relaxation, comfort, exclusivity and excellence are very top of mind in every detail. I especially see the benefits for busy business travelers. Though there are many examples, I think my favorite is the ‘do not disturb’ button at every seat. Let’s say you eat a pre-boarding meal in their exclusive lounge (yes, that’s also a new addition), so when you board the plane you can simple go to sleep after take off. No issue of waiting until after dinner service to make it apparent that you don’t want to be disturbed. Continuing our example, let’s say that you wake up in the middle of the flight, completely parched. Well no need to flag down a flight attendant while everyone else is sleeping. You can simply use their walk-up bar station to grab water, drinks, or assorted snacks at your convenience. Every detail has been considered.

A few other amazing takeaways of the new Polaris Business Class:

  • All seats are designed to have aisle access and ample legroom. No walking over neighbors if you fly in the middle seat. There is no more middle seat on Polaris.
  • Ample outlet and technology placement. Each tray has a phone or tablet perch, to actively use your devices on the plane. Work can comfortably be done in these seats. 
  • Fold down seats with the length of 6’6’’.
  • Amenity bag including spa-quality Soho House & Co. Cowshed products, black out eye masks and headphones.
  • Elegant cuisine created by The Trotter Project, which will specialize in locally sourced and seasonal flavors. For example, if you are flying out of the Denver hub, you may be able to anticipate flank steak, mashed potatoes with a palisade peach cobbler for dessert. These are products local to Colorado and in season.
  • On-board linens provided by Saks Fifth Avenue. Enjoy two pillows, a sheet, and a duvet. If that is not enough, pajamas, a mattress pillow top and a cooling gel memory foam pillow is available upon request.

When to expect changes

The first United Polaris Class lounge will open on December 31, 2016 at the O’Hare Airport. Eight additional lounges will open at Houston Intercontinental, Los Angeles International, New York/Newark, San Francisco, Washington Dulles, Hong Kong, London Heathrow and Tokyo Narita. Specific dates are not yet known. Access to these lounges will only be to those with a business class ticket. General access or day passes are not allowed to this lounge.

Airplanes will be quickly renovated with this business class update. United will start with the Boeing 777-300 carriers in December 2016. They will be available in early 2017. Booking and reservations for Polaris has not yet been established.

Our hands-on guided look at United’s innovations got us pretty excited for the new advances. We could truly imagine ourselves in the new lounge and comfortably snoozing aboard. Overall, United’s Polaris Business Class is something we can’t wait to enjoy for ourselves. United’s website can keep you updated on latest news or explore it’s additional features.   

Business Travel Travel Tips

5 Ways to Get a Flight Upgrade on Your Next Business Trip

Try these five tips for getting a free flight upgrade.
Try these five tips for getting a free flight upgrade.

Many of our clients often ask if we can get them a free flight upgrades. Typically, airlines provide free upgrades to their elite status loyalty program members, however a recent survey conducted by Skyscanner found that nearly two-thirds of cabin crew members have given someone a free upgrade for a variety of reasons. According to the survey, the most likely candidates for free flight upgrades are well-dressed, single men in their thirties.

Being mannerly and patient are always champion ways to behave, frequent flyers and those who are traveling alone were reported to be most often the winners of upgrades, regardless of gender. It just happens that more of those kinds of travelers seem to be male.

Here are five ways to improve your chances for a flight upgrade on your next business trip:

  1. Check in early – There are probably only a limited number of seats available; you might be rewarded by being the first to check in.
  2. Join the airline’s loyalty program – Airlines are likely to upgrade their frequent flyers first.
  3. Stay in touch – Some airlines offer reduced-price premium seats as boarding time approaches. Check your email and social media.
  4. Dress like it’s a special occasion – Dress to impress people might just do that very thing.
  5. Be kindhearted – Your generosity towards fellow passengers might just be rewarded by a generous seat in premium, should a crew member spot your benevolence and wish to reward your kindness in kind.

Here is a link to a Huffington Post article with additional information on the topic.

Business Travel Travel Industry

1 + 2 + 1 = Delta Airlines’ Definition of Comfort

Delta's new Business Elite flat-beds

Recently I had the opportunity to learn some new math from Delta Airlines.

Did you know that 1 + 2 + 1 = comfort?

Delta recently reconfigured their Business Elite Seating to provide each traveler with their own personal aisle–no climbing over anyone to get out of your row!

Because this new configuration allows for flat-beds, you experience a full 180-degree recline. What a better way to wake up refreshed? Plus, you now receive a full-size pillow and quilted duvet too.

When you’re not sleeping, you have access to your favorite movies, TV shows, games, and more personal entertainment. Additionally, you can power up with the provided personal electrical outlet or USB port. Business travelers also now enjoy superior storage space for carry-on luggage.

Learn more about the new flat-bed configuration on Delta’s website, and see for yourself why 1 + 2 + 1 doesn’t equal 4, but actually equals comfort.