On a recent trip to London, my wife and I stayed at the Four Seasons Park Lane Hotel. As we exited the taxi that transported us from London Heathrow Airport, the registration staff greeted us by name and we were immediately escorted to our pre-checked room, completely bypassing the check-in desk. Our luggage was then soon delivered to the room by another hotel staff member. The room was not only spectacular and comfortable, but the service was outstanding, and the attention given to us was exceptional.
During an interview with Charlie Rose, Mr. Isadore Sharp, founder and chairman of the Four Seasons Hotels, spoke about the driving principles of the company–deliver luxury and a quality stay, along with the best possible experience to guests. The company is able to accomplish this by focusing on four main aspects:
- Customer Service
- Customer recognition
All Four Seasons Hotels and Resorts staff is trained to be service centric and customer focused, leaving little room for a disappointing stay. The Four Season Park Lane certainly delivered on this promise; our stay could not have been more pleasant!
Should your business travels take you to a Four Seasons Hotel destination, we invite you to let Christopherson book your stay so you can receive these added value benefits at no additional cost:
- Personalized Greeting
- Complimentary Room Upgrade (subject to availability)
- Daily full breakfast for up to two in-room guests
- Wi-Fi Internet Access
- Spa Credit up to $100
Christopherson is a preferred partner with Four Seasons Hotels and Resorts and a Virtuoso member which enables us to offer services that add value to your trip. Call Christopherson Business Travel for more details.