Categories
Business Travel

Pay Attention to Your Receipts: Hotel Costs are Increasing

Hotel ancillary fees are on the rise, following in the same path that airline ancillary fees have taken these last few years.

As I reviewed my hotel receipt from a recent business trip to Orlando, I couldn’t believe the additional charges that were billed in addition to the nightly rate:

  • Convenience Charges
  • Resort Fees
  • Refrigerator Charge
  • Coffee Supplies
  • Cleaning Fees

These types of additional fees are, on average, costing travelers an increase of 25% over the nightly rates. As business travel spend continues to rise, it would behoove all travelers to carefully review and audit your receipts to be aware of and, in some cases, avoid these added hotel costs.

Categories
Business Travel Travel Industry

Are you using the ‘extras’ that you’re paying for?

Almost everyone has, at some point, found themselves paying the “add on fees” that come with air travel. And while it can be frustrating, we might as well get used to it–they’re not going anywhere. In fact, hotels have jumped on the “What else can we charge them for?” bandwagon.

A recent article, “Mimicking the airlines, hotels get fee-happy,” reported that hotels will be earning $2.25 billion in revenue this year from these additional charges, most of which is pure profit. Instead of trying to understand “Why,” I think it’s best for travelers to first understand “What.” While additional charges are supposed to be disclosed prior to your stay, some might be unexpected. It’s best not to assume things are as they once were, even at your usual destinations.

Here are some of the items that might be costing you in hotel fees:

  • Towel replacement
  • Business center
  • Fitness room
  • In-room safe
  • Bellman gratuities
  • Newspaper service
  • Energy surcharge
  • Early check-in
  • Late check-out
  • Shuttle service
  • Baggage-holding
  • Wi-Fi
  • Donations to local charities
  • Receiving mail
  • In-room coffeemaker

It’s best to be on the safe side. If you need further clarification regarding the “extra” charges, be sure to ask the front desk.