Business Travel Travel Management

Guarantee Success in Your Travel Program

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15 Key Concepts for Travel Program Excellence

At the Rocky Mountain Business Travel Association’s May luncheon, Bradley Seitz, owner, President and CEO for Topaz International, presented 15 Foundational Concepts for Success of a Travel Program. His remarks provided valuable advice for travel managers building a new travel program or enhancing an existing one.

Three of his concepts I found particularly important were:

1. Connect and Listen to Your Customers

  • Is there a way for them to provide you with feedback?
  • You should have multiple vehicles for travelers to reach you.

2. Measure Performance

  • Performance measurements are vital to gauging success.
  • Measurements lead the way for improvement.

3. Efficiency and Quality

  • A quality program begins with service.
  • Speed enhances value.

To review his full presentation and learn more about building a successful business travel program, click here.

Travel News

Christopherson supports the Global Business Travel Association (GBTA) and local chapters

Christopherson is a proud member and supporter of the GBTA and its local chapters in Utah, Colorado, and California. GBTA is the premier business travel organization with a network of 17,000 business, government travel, meeting managers, and travel service providers, representing over $340 billion of global business travel and meeting expenditures annually.
Recently Christopherson sponsored the GBTA annual convention in Denver, Colorado, and the UBTA 2nd annual tradeshow in SLC. Both events were a great opportunity for Christopherson to network and demonstrate our world class travel management tools and return on investment of business travel management services.
We are committed to the success of GBTA and the local chapters through financial support, sponsorships, and most importantly employee involvement. Christopherson team members hold key positions on the local chapter board of directors donating their time and talent to the continued success of the organization.