Categories
Business Travel

Do I have to sit here?

Many of us as frequent fliers and are always looking for that desirable seat, you know, the one that has the most leg room, the one that reclines and even the one that includes … you guessed it an empty seat next to it. Even though I don’t mind visiting with people I like to take the time that I fly to reorganize my thoughts, read a good book or even take a nap (less the drooling and snoring of course). But as luck would have it many times I’ve ended up in a middle seat only to be entertained by the head bobbing of the person trying to stay awake on one side and the person that thought it would be okay to not take a shower that day on the other. On top of it, my seat doesn’t recline and the person’s in front of me does! I’m thinking the cargo area or even a seat strapped to the wing would be a better option!
Never fear! As a Christopherson client we will do everything in our power to make sure your flight is as comfortable as possible. Even though you may  not be eligible for seats up front in coach or an exit row we will do what we can to get you in that desired seat. Our agents have many years in the industry and have learned the “tricks of the trade”  that allow them to make sure your seating accommodations are pleasing and satisfactory.  We may not be able to perform miracles every time but we will do our best to make sure the extra mile has been taken for you.
If you are interested in plane configurations and where the “best” seats are located on a particular aircraft check out www.seatguru.com. It goes in to great detail to let you know where you should and should not be sitting. Did you know that on  CRJ 50’s that there is a compressor above seats 5 A and B that drips water during take off and that on the CRJ 700 that the window’s  on row’s 14 -17 are all misaligned and looking out of them is difficult? These and many more seat facts can be found on this site.
For more information on what Christopherson can do for you, contact us. Our agents, account management and technology are a perfect combination for your travel program to be a successful one.

Categories
Travel Management Travel Technology

Claim Your Seat- Know Your Rights

The majority of airlines offer travelers the opportunity to reserve seat assignments on flights prior to departure. With today’s automation, they also offer an opportunity to “check in “ online with 24 hours of departure. Every traveler should be sure to that seats assignments are selected on all flights and check in online. Flights are so often very full and this helps insure your reservation will be honored. When flights are full, the traveler who doesn’t have a seat assignment is the one who could be singled out to be denied a reservation. If you have a confirmed electronic ticket receipt , and have reported to the boarding gate by the appropriate boarding time, then the airlines should provide you a reservation. The Christopherson confirmation of your itinerary will provide this proof of reservation. Be sure to have a copy of it with you, either in paper or electronic form. This confirmation holds valuable information that may be required by the airline, car or hotel staff that are looking for your confirmed reservation. There are easy links to help with the advance check in online. The itinerary also will show that your membership numbers like frequent flyer membership numbers have been sent to the vendors in advance. For a smooth travel experience, be sure to know your rights and have the appropriate confirmation information for your reservations.

Categories
Travel News

Changes and New Ideas

I thought I would discuss some changes that are happening in the industry that you may or not may be aware of.
For example, Qantas has announced that starting in June, 2009, qualified individuals may be assured of getting an exit row seat by paying a fee.  On their long haul flights, such as Los Angeles to Sydney, the fee will be $150.00 in each direction.  That works out to be a little more than $10.00 an hour for a little extra space.  One does have to meet all the usual requirements of being between 15 and 65, able and willing to follow directions and be able to assist in case of an emergency.  The interesting aspect of this to me, pricing aside, is that according most reviews, the exit row seats on the 747-400s and Airbus 330-200 are actually undesirable  seats that lack storage space and are frequently uncomfortable due to the fact that there are fixtures that reduce the amount of room in the seat.  The only aircraft that it seems to make any sense to spend money for an extra row seat is the Airbus 380 and then only if you are getting the rear most exit row.  And even then you are seated next to the self serve bar so you will have people standing in the area that you paid extra for.
As you can see, I’m not sure that’s a great deal.
Then there is the Air New Zealand Promotion, it’s a Matchmaking Flight. The idea is to help Americans and Kiwis to meet and mingle and to find that special someone. One can opt for a pre-flight party in Los Angeles, the flight and then the Great Matchmaking Ball a day after arriving in New Zealand.  So if you are interested in meeting that special Kiwi, this might be the deal for you.
Then came the news that Delta will start charging a $50.00 fee to check a second bag on international flights between the USA and Europe.  This will apply to all passengers who aren’t at least Silver Medallion or higher or members of the US Military traveling on orders.
The one constant in the travel industry is change so I’m sure that we will be seeing more change every day.
JM