Need a quick answer about airport security or carry-on luggage, but don’t have the time to read through government websites? Your wishes have been granted! The Transportation Security Administration (TSA) is now available via Facebook Messenger and Twitter! These two social media profiles use the name ‘Ask TSA’, which is separate from their main TSA profiles. While Ask TSA has been available on Twitter since September 2015, they joined Facebook Messenger on July 7. Though not a 24-hour service, their Facebook Messenger contact hours are extensive. They are available from 8 a.m. to 10 p.m. ET on weekdays, and 9 a.m. to 7 p.m. on weekends and holidays.
Ask TSA is eager to assist you with any questions identification through security lines, lost items, or acceptable carry-on items. You can even take a picture of the item in question, and tweet or Facebook message them for the answer.
Ask TSA Contact Information-
Their Twitter handle for customer questions is @AskTSA
Their Facebook Messanger can be accessed through their Ask TSA Facebook page. Once on the page, click the ‘send message’ button to begin correspondence.
At Christopherson Business Travel, we understand the value of having a support team on call when things go wrong. That’s why we provide our clients 24-hour customer service. When something goes wrong, as it often does with travel itineraries, we are always here to help find the best solution. Contact us to learn more about our customer service and additional benefits.