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Business Travel Travel Tips Vacation Travel

Fact: Travel Agents Take Majority Over Online Bookings

Recently, I booked a vacation through my travel agency to an all-inclusive resort at Playa Del Carmen in Mexico. It was an amazing getaway and I loved every minute of it.

While on my trip I chatted with a few of my fellow travelers about their vacation planning and overheard a few conversations regarding this topic as well. What I found interesting was that all these conversations revolved around their travel agent, in one way or another. Whether it was that they chose this particular resort because their agent recommended it, or that they discussed their array of flight options–I was amazed! Not because I don’t see the value in travel agents (I work for an agency!), but because so many people think that booking online is the wave of the future. However, almost everyone I spoke with booked their vacation through a travel agent.

I took pride in this fact and find it to be great news for our industry. Now what we need to do is spread the word and let everyone know that booking with a travel agent is the definitely the best option!

In fact, here are three benefits to booking with an agent:

  1. You save money! Travel agents work hard to maintain strong relationships with travel suppliers. They also have access to the latest in computer reservations technology which allows them to help you find the best values and options.
  2. Agents are also your advocates. Your best interests are their priority and they will be there to help you through your entire planning process and help smooth out any hiccups you experience along your travels.
  3. You get personal service. A travel agent will answer your phone calls, take care of problems, guide your planning, offer suggestions, and share their travel/destination experience. That’s something you’ll never get from a computer screen.

To find an agent for your next vacation, click here. Or for your next business trip, click here.

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Travel News

Christopherson Andavo Travel Ranks #14 in the BTN Annual Business Travel Survey

Business Travel News has ranked Christopherson Andavo Travel #14 among all participating travel management companies. The data used to rank the agencies was independently verified by ARC (Airlines Reporting Corporation), which is the airline ticketing clearinghouse for all travel agencies and airlines. Air transaction counts excluded refunds, exchanges and voids.
The ranking was the first to reflect the combined operations of Christopherson Business Travel of Salt Lake City, Utah and Andavo Travel of Denver, Colorado. The two companies merged on January 28, 2008. The merger agreement between the two travel management firms combined operations to form one of the largest travel management firms in the United States and the largest national BCD Travel affiliate.
The merged company has over 220 team members, 35 offices and supports more than $250 million in annual travel bookings. Christopherson Andavo Travel provides intelligent travel management to more than 600 successful companies.
“We are pleased to see how the merger has placed us in a Super Regional status and has set the stage for us to continue to grow in this highly competitive market”, said Mike Cameron Co-CEO. “The merger was done for strategic reasons and has put us in a position where we are now qualified for larger travel management bids. We are currently implementing 6-8 new clients in states from coast-to-coast.”