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Business Travel Travel Management

What Are The Benefits Of A Corporate Travel Management Company?

Benefits of partnering with a corporate travel management company (TMC) include: access to a dedicated support team, reduced travel spend, risk management assistance, access to travel technology, enhanced reporting, travel policy creation and integration, and time savings. Read on to see how each of these benefits relates to both the travel manager and the business traveler.

7 Benefits of Using a Corporate Travel Management Company are:

  1. Access to a Dedicated Support Team 
  2. Cost Saving Strategies 
  3. Assistance with Risk Management
  4. Access to Technology and Tools 
  5. Enhanced Reporting
  6. Travel Policy Creation and Integration 
  7. Time Savings for Travel Managers and Traveler

1. Access to a Dedicated Support Team 

Benefits for the Travel Manager 

A corporate travel management company (TMC) should offer its clients a dedicated support team. As a travel manager, you are responsible for creating and maintaining an evolving, complex program. Working with a dedicated support team to help manage your program has many benefits.

First, you can lean on a team of experts. Whether you are creating a new travel program or you are looking to improve your current one, a TMC should be able to make recommendations to help you meet your goals. 

At Christopherson Business Travel (Christopherson), our travel management experts average more than 25 years of experience in business travel. We have helped hundreds of organizations overcome the challenges of business travel and achieve a variety of goals. Not only do we recommend adjustments our clients can make to their programs, but we also specifically point out how we can help them get there. 

Another benefit of having a dedicated support team is that travel managers can rely on experts to provide best practices, industry updates, and seasoned expertise. When a business travel program is outdated, corporate travelers become frustrated. In a dynamic industry that changes rapidly, it’s important for travel managers to stay informed about current and emerging trends.   

Benefits for the Business Traveler

Depending on your booking and service needs, your travelers might have access to a dedicated travel advisor team, a certified online support team, or a combination of the two. By partnering with a corporate travel management company, your business travelers can feel confident knowing they always have trusted experts to turn to 24/7, 365 days a year. 

Having a dedicated support team to assist with travel challenges (like delayed flights or overbooked hotels) significantly improves the overall traveler experience. A TMC also considers traveler preferences and loyalty information when helping them book travel within policy. At Christopherson, your travelers can access a small, dedicated team of travel advisors, so they always know who to contact for support. 

Some TMCs offer support via a call center, which can be frustrating. Call center agents won’t be familiar with your travel preferences or policies, and travelers often don’t receive the level of customer service they deserve. With a dedicated team, you’ll have personalized service and relationships you can count on.

Another benefit of having a dedicated support team is providing VIP services for your executive travelers. At Christopherson, priority response time, requesting special accommodations, and frequent traveler enrollment assistance are just a few of the VIP services we provide.

2. Cost Saving Strategies 

Benefits for the Travel Manager 

Corporate travel management companies help businesses save money by securing the lowest possible rates on travel. Consider the following hypothetical scenario: You reach out to a large hotel chain to negotiate a corporate rate for your business. You attempt to use your predicted number of reservations of 150 nights as leverage for a lower rate. The hotel is able to offer you a discounted rate of $160 a night. 

Now imagine that your corporate travel management company reaches out to the same hotel chain. Instead of 150 nights, your TMC is leveraging the 15,000 nights they anticipate booking among  75 different accounts. It probably comes as no surprise that the hotel is able to offer your TMC an even lower rate of $140 a night.

This example illustrates how working with a TMC increases your buying power and, ultimately, saves you money. Also, by consolidating your hotel spend, a TMC can continue to negotiate lower rates on your behalf year after year.

When it comes to your travel policy, corporate travel management companies make compliance effortless through integrated technology. You can find more details about this below, but one of the reasons travel policies exist is to help manage costs. If your travelers are booking outside of your policy, chances are they are paying more than you would like because they’re not accessing your negotiated rates. 

Next, let’s consider unused airline ticket funds. It’s inevitable that business travelers will have to cancel trips due to scheduling changes, which can potentially leave money on the table. Nearly 10% of all business travel airline tickets go unused. As a travel manager, how do you ensure these unused ticket funds aren’t impacting your bottom line? A TMC can monitor these funds, helping ensure they are used before they expire. 

Christopherson’s AirBank tool is our solution to managing unused airline tickets. AirBank captures those funds in a centralized database and then prompts travelers to reuse them during their next booking. AirBank’s transparency encourages active participation in the reuse of the ticket. This helps prevent loss of funds, cut costs, and eliminate waste. Managers can also access real-time status updates and reports on those unused tickets and the subsequent available funds.

Lastly, when partnering with a corporate travel management company that charges fair and transparent fees, travel managers are able to more accurately budget for their travel program costs. Christopherson’s all-inclusive pricing structure includes all account management, technology, integrated reporting systems, and tools. Some TMCs operate on an “a la carte” model which can quickly become costly and unpredictable making it more difficult to budget.

Benefits for the Business Traveler

By negotiating lower rates, travelers are often able to choose from higher-end hotels than they would be offered without the purchasing power of a TMC. This improves their overall travel experience and makes for happy travelers. 

Unless a tool or system like AirBank is in place, it is easy for travelers to forget about the unused airline tickets they have at their disposal. By providing travelers with money-saving tools like AirBank, travelers can easily cash in on those tickets whether booking online or with an advisor.  

3. Assistance with Risk Management 

Benefits for the Travel Manager 

Businesses have a legal and moral responsibility to keep their travelers safe from threats while they are on the road. Threats can range from something as serious as an outbreak of an infectious disease to losing a passport. Regardless of the circumstance, it’s important that travel managers are aware of threats as soon as possible and have a process in place to keep their travelers safe. 

Assistance with risk management is a huge benefit of working with a corporate travel management company. In a recent study, only half of the travel managers surveyed felt confident that they could locate their travelers within two hours of an emergency. When working with a TMC, travel managers often have access to risk management tools that make them more efficient and effective in times of crisis.

Christopherson’s SecurityLogic tool provides travel managers real-time information regarding which of their team members are currently traveling and where those travelers are

For example, Christopherson’s SecurityLogic tool (available within our AirPortal platform) provides travel managers real-time information regarding which of their team members are currently traveling and where those travelers are. SecurityLogic allows you to quickly see if your travelers are in or will be in an affected area. 

SecurityLogic’s alerts inform travel managers of events that could impact employee travel or compromise their safety, and the Safety Check feature can be used to verify traveler safety. 

Travel Risk Management Tool

Benefits for the Business Traveler

When businesses utilize the full range of benefits tools like SecurityLogic provide, travelers feel safe and secure while on the road. When traveling, staying up-to-date on breaking news can be a challenge. Travelers will find comfort in knowing that if they are in or traveling to a potentially dangerous area, their employer is proactively warning them of any threats and has a plan in place to keep them safe. 

4. Access to Technology and Tools 

Benefits for the Travel Manager 

Without updated technology, travel managers are left to manage their travel programs manually using spreadsheets and emails, which can be time-intensive. Integrating best-in-class technology into your travel program is a sure way to save you time and money. 

Corporate travel management partners streamline your processes for requesting travel, approving travel plans, and expense reporting. Christopherson’s AirPortal software platform has your negotiated vendor contracts, travel policy, and travel approval system built-in, ensuring compliant travel booking. All reservations filter into your custom reports and align with your managed travel program. AirPortal can be integrated with valuable benchmarking tools, preferred booking tools, and your HR feed. These technologies make your program efficient and integrated. 

Mobile App For Corporate travel Managers

AirPortal 360 Mobile, the mobile version of our travel manager dashboard, is the first and only comprehensive mobile app for travel managers that allows you to manage your entire travel program from the palm of your hand. With AirPortal 360 Mobile, travel managers can locate travelers in real-time, verify their safety, view itineraries, monitor travel plans, enroll/deactivate travelers, and manage traveler profiles from anywhere.

When working with a corporate travel management partner like Christopherson, you will also have access to tools like Virtual Pay. Virtual Pay eliminates faxing credit card information to hotels by creating single-use credit cards for each hotel booking. The unique card is then sent to the hotel for booking payment. This process helps eliminate traveler reimbursements, improve billing accuracy, and consolidate hotel spend.

Benefits for the Business Traveler

With access to a robust set of tools and technology, travelers are more organized, efficient, and satisfied with their travel program. Booking compliant travel, reimbursing expenses,  and locating travel plans becomes a breeze. Traveler profiles ensure that loyalty programs and preferences are always considered at the time of booking. 

5. Enhanced Reporting 

Benefits for the Travel Manager 

Arguably the most important aspect of any successful program is the ability to access, aggregate, and visualize the data to inform decisions. Some corporate travel management companies offer reporting tools that allow you to view your entire travel program in one location.

Domo, AirPortal’s integrated business intelligence and data visualization program, delivers real-time insights that help you take action and manage a smarter travel program. By aligning metrics that matter to you in one centralized location, you can start to visualize the story your data creates. 

With complete visibility into your travel program, you can quickly identify the departments that spend the most on travel or which hotels are booked the most. This allows you to draw meaningful conclusions that help you improve processes and save money. 

With Christopherson’s ValueLogic technology, travel managers can also assess the ROI of our partnership. Customizable reports show exactly how and where we’re saving our clients’ money.

Benefits for the Business Traveler

While travelers don’t necessarily need access to the full range of reporting options that travel managers need, data from these reports is essential to your travelers’ ability to book within policy, reconcile credit cards, monitor unused tickets, and identify when their profile information needs to be updated. Good data also makes life easier for travelers in the long run. 

6. Helps Create and Maintain Your Travel Policy 

Benefits for the Travel Manager 

When creating or updating a policy, it’s helpful to have experts consult with you on current best practices in your industry. A travel policy should be a living concept and evolve with the industry. Corporate travel management companies help ensure your travel policy is up to date and integrated throughout your booking tools, benchmarking tools, and HR feed. 

Benefits for the Business Traveler

Keeping your travel policy current is a great way to keep your travelers happy. And with policy integration, travelers can be confident their bookings are always compliant. 

7. Saves Travel Managers and Travelers Time 

Benefits for the Travel Manager 

Streamlined and integrated travel programs save travel managers time by keeping them organized and efficient. Whether you’re managing the ins and outs of a large global travel program or have a small team of road warriors, working with a TMC makes your day-to-day efforts easier by helping you implement the processes and plans that will help you reach your goals and support your travelers. 

Benefits for the Business Traveler

Centralized, integrated travel programs save travelers time by simplifying the booking process, making it easy to get travel approved, providing the resources and service needed to make their actual trip a breeze. Gone are the days of frantic inbox searches for flight plans, not knowing whether your booking falls within policy or where your frequent flyer number is. Travelers can spend time actually doing what they were hired to do rather than wasting time weighing the costs of different flight options or figuring out logistics of an upcoming trip. A travel management company has the expertise they can rely on.

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Travel Management

The Bachelor – Travel Manager Edition

Now on for more than 20 seasons, The Bachelor has become a sweeping television phenomenon. The shows premise is one of reality tv, drama, and ridiculous courtship. One eligible bachelor who is searching for love dates 25 women before deciding who he loves and would like to marry.  Watching the new season, I can’t help but draw similarities to the travel industry. As travel managers search for new travel management options, they often pursue a few different companies. Like The Bachelor, they meet and ‘court’ these bachelorettes, the travel management companies. Based on similar interests, personalities, or values, the travel manager selects one company to provide their travel management services.

Travel managers – the bachelors of travel management

So who wins the relationship proposal in the end?  There’s a lot of choices, but I’ve found that the contestants often fall into three categories:

  • The flashy big-city contestant: big, bold, and less flexible to change.
  • The down-to-earth contestant: well-rounded and everyone’s favorite.
  • The oddly-interesting contestant: quirky, inconsistent, and risky.

Sometimes the pursuit of flash or risk makes for an entertaining episode, but it is often the pursuit of the well-rounded “bachelorette” that ends up resulting in a lasting marriage! Travel management companies fall into similar categories. Each brings different characteristics and benefits to the table, and usually, the company most in-line with the company’s needs will win the bid.  However, in the end, it’s up to the travel manager to award the ‘final rose’.

Christopherson Business Travel is an award-winning travel management company for businesses. Headquartered in Salt Lake City, Utah, we have been at the forefront of innovative travel technology and exceptional account management since 1990. Contact us to learn more about our award-winning travel management solutions.

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Business Travel Travel Industry

Go Big or Go Home: Christopherson Attends the 2013 GBTA Convention, Releases AirPortal 360 Mobile

It has been our pleasure to participate in the Global Business Travel Association’s (GBTA) Annual Convention and Trade Show for several years, but this year we went “BIG.” Our booth was three times the size it was last year, and staffed with more Christopherson team members than ever–which was perfect for the big unveiling of our new AirPortal 360™ Mobile app. GBTA, with its 7,000 attendees, proved to be an exciting time and place for the release of this new technology.

With record traffic to our booth, we provided numerous product demonstrations and received exceptional feedback about AirPortal 360™ Mobile, the first comprehensive mobile app that provides corporate travel managers the ability to manage their company’s travel program from the palm of their hand—wherever, whenever.

As the mobile version of our intelligent travel manager dashboard, AirPortal 360 Mobile delivers a collection of tools that allow travel managers the ability to maintain and manage their duty of care responsibilities, ensure better policy compliance, keep track of travelers and their itineraries, and more.

Corporate travel budgets of any size will benefit from the features of AirPortal 360 and its new mobile app. It was a rewarding experience for us to launch it at GBTA with some of the largest corporate travel buyers in the country and we now look forward to sharing it with corporate travel buyers everywhere.

 

Categories
Travel News Travel Technology

What is your Travel GPA?

How do you stack up in the travel market place?  As a company did you meet your travel goals and expectations for 2009?  Did you uitilize your hotel and car rental contracts to the fullest?  How do you compare to companies of similar travel spend and patterns?  What about compliance?  Are your travelers adhering to preferred contracts and vendors?  Is Travel Policy compliance in your focus this year?  What is your Travel GPA?  Do you think you deserve and A or the dreaded F?
Christopherson Business Travel has recently teamed up with a company called….. Travel GPA.  By utilizing this program we will be able to determine the strengths and weaknesses of your travel program.

A+ points of Travel GPA:

  • Faster, more meaningful travel data. The data is live and can be scored against internal goals or benchmarked against the GPA database of over 20,000 companies.
  • Pinpoints actionable ways to save money. As an analytical dashboard tool, Travel GPA benchmarks against hundreds of KPI’s (key performance indicators) based on company’s air, car and hotel spend.
  • Grade your supplier contracts vs. Industry Benchmarks. This helps travel managers evaluate effectiveness of negotiated rates in a given market or segment.
  • Drive your program with the ONLY real-time reporting & dashboard. Travel GPA transforms reports in to graphical charts while providing global reporting and analytics solutions in several languages and currencies. Drill down from any data point within a report or dashboard and instantly customize any report by adding or deleting metrics and report parameters.

Christopherson Business Travel and Travel GPA put the world’s most actionable business travel data right in your hands.
Don’t miss the bus!  For more information on how you can become a valued client of Christopherson Business Travel and create your own Travel GPA please contact a Business Development Specialist at allsales@christophersontravel.com.

Categories
Travel News

Attention all rental car drivers

Cashless toll roads are becoming a huge problem for car rental companies who in turn are hiring third party collection agencies. These agencies then tack on outrageous fees which show up on a renter’s credit card bill sometimes months later.
For instances on my last trip to Denver I did not sign up for the daily toll road access fee figuring I would not need to travel on E-470 (cashless toll road) which is exactly what happen. What if, however, at the last minute my meeting ended late, there was a horrific accident on I-225 backing up travel for hours; what would I have done? Most likely wanting to get home that evening I would have taken E-470 in order to make my flight and then worried about the fee later. With some rental car companies you have a choice of a daily toll fee of $8.95, or $32.95 a week…OR… by declining a fee and then driving on a cashless toll road receiving fines long after your expense report has been completed, approved, and paid.
In Jeffrey Leib’s article in The Denver Post, Nov 29, 2009, “Cashless E-470 takes toll on rental-car drivers in the form of fines,” he talks about how irritating the problem can be and how one traveler was fined $125 – only $11 being toll fees.
Christopher Elliot on his blog, www.elliot.org discusses this same problem, http://www.elliott.org/blog/are-car-rental-companies-overbilling-customers-for-toll-violations and how charges and fines are also showing up months later for supposed traffic violations, http://www.elliott.org/blog/help-my-car-rental-company-charged-me-for-running-a-red-light.
In other words – BE AWARE!!

Categories
Travel Management Travel News Travel Technology

Christopherson Andavo Travel releases SecurityLogic®

Christopherson Andavo Travel has released SecurityLogic®, part of the TravelAcumen™ suite of products. SecurityLogic® provides travel managers with real time, interactive mapping to visually locate travelers and assist with crisis management.
Unlike most traveler tracking products, SecurityLogic® provides precise location accuracy of your travelers. At the time of release, SecurityLogic® has over 8,000 worldwide airports and 50,000 hotel addresses geocoded with street level accuracy. Instead of seeing just a basic country density map, SecurityLogic® allows you to quickly zoom down to a specific hotel address. You can also filter your travelers and map by specific countries or cities.
Accuracy does matters, just as an example, China is over 3,000 miles wide and Uighur unrest in the north west of China may not necessarily affect your travelers in Bejing.
SecurityLogic® also has direct connections to each traveler’s full and comprehensive itinerary. This allows you to view the trip in full context and then easily locate your travelers when unusual events such as natural disasters (earthquakes, tornadoes, hurricanes, floods, tidal waves), terrorist threats, or airline strikes occur.
Already a client? SecurityLogic® is free.
Not a client? Contact Christopherson Andavo Travel today to find out how our comprehensive travel management solutions can help you save money on your travel program.

SecurityLogic™
SecurityLogic®

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Travel Management Travel News Travel Technology

TravelAcumen™ new product release by Christopherson Business Travel

With this weeks release of TravelAcumen™ Christopherson has taken our technology to a whole new level by integrating ALL of our technology tools into two powerful travel portals.

  1. AirPortal® ? Traveler Communication Suite Communicate better with travelers and improves their travel experience
  2. TravelAcumen™ ? Travel Manager Suite Reduces a company’s travel spend through improved travel management

The beauty of our dual second-generation travel portals is the single sign-on, fully integrated, platform. These portals give travel managers access to new tools, meaningful data and internal controls.

  • AirPortal® ? Traveler Communication Suite
  • AirPortal® – Traveler portal provides a single point of access
  • Airtinerary® – Intelligent itinerary for the business traveler
  • AirSelect® – Flight options matrix allows you to select the best option
  • TravelAcumen™ ? Travel Manager Suite
  • AirBank® – Audit, catalog, enforce and report reuse of your unused tickets
  • DataLogic® – Travel spend analytics
  • Hotel & Car Re-Check® – Monitors lodging and transportation reservations for lower rates
  • ValueLogic® – Measure the ROI on your travel management program
  • SecurityLogic® – Global security and crisis management platform
  • ProfileLogic™ – Advanced profile management

Over the years, Christopherson has created a powerful group of travel management technology tools; most of which were developed to provide a solution to a specific challenge which a client presented to us. Our proprietary technology has been developed in-house by our own team of developers and is exclusive to Christopherson.
We are excited about the release of TravelAcumen™ and the power and efficiency it is delivering to our corporate travel managers!

Categories
Travel News Travel Technology

Could You Be A Christopherson Andavo Client?

If you answer, “Yes, I want this service,” to any of the statements listed below, you should contact us immediately!!

  1. Have professional travel consultants available 24/7.
  2. Be able to book travel whenever and wherever.
  3. Have the flexibility and convenience to book a trip with an agent or through an online booking tool of choice.
  4. Provided one place to view all my past, present and future travel, all my department’s past, present, and future travel, plus travel for the entire company in one location, online with one singe sign-on.
  5. Know when an unused ticket is available, if it is reused, and if not, why.
  6. International travel specialists with 20+ years experience managing complex itineraries and providing special services worldwide.
  7. Re-check hotel and car bookings a few days prior to arrival date for lower rates and then rebooking them.
  8. Receive detailed and/or summary report on savings found by my agent(s).
  9. Special hotel and car discounts available through an agent OR booked online.
  10. In the case of an emergency, know within minutes the detailed whereabouts of your company’s travelers worldwide to act quickly.
  11. Proactive and consultative account managers working hard to maximize your ROI.
  12. Thorough meeting, incentive and conference planning.

Christopherson Business Travel is ranked the 14th largest travel agency in the nation (by Business Travel News) and therefore have exceptional relationships with ALL vendors so when you need some extra support or challenges need extra assistance – we definitely can help!

Categories
Travel Management

Top Ten Tips on how Travel Managers and Travel Programs can gain from their new empowerment:

  1. Seize the Day
    This could be the best chance you will ever have to persuade senior management to adopt your ideas on cost control.  Don’t Waste it.
  2. Make the business case
    Use simple dashboards to cost out how much your organization is spending on travel now and how much can be saved by each specific action you are proposing.  Example:  benchmark the average fare on key routes for tickets bought 0-7 days in advance against the average fare for tickets bought 8-14 days in advance.
  3. Push for investment…
    …but be realistic.  Even if you can prove a clear, quick return on investment in an expense tool, video-conferencing system or even additional member of staff, you may be told to wait a year.
  4. Utilize Demand Management
    A total travel ban threatens business continuity, but failure to cut costs is not an option either.  The role of the travel manager has therefore become far more strategic, identifying which travel is unnecessary and lowering cost per trip for travel which is necessary.  This is smart demand management.
  5. Improve your strategic value – explain the big picture
    Senior Management does not always understand the consequences of its decision about travel.  Boost your strategic importance by showing them the bigger picture.  Explain why Corporate liability is better for the organization.  Show that rebust expense approval and reimbursement process would also have to be put in place to avoid damaging employee relations through late compensation with individual liability.
  6. Expand your sphere of influence
    Electronic alternatives to travel are increasingly on the radar as a major source of savings.  Make the case to senior management why their should be a travel management tool.  To make strategic savings and ensure business continuity, you need management control through integration with the travel program.
  7. Tackle meetings once and for all
    Seize the opportunity to introduce strategic meetings management if this does not already exist in your organization.  Not only is it a major source of potential savings, but concerns about excessive corporate spending make it a risk management issue too.
  8. Build a relationship with the finance department
    Finance is taking an increasing interest in travel for reasons of both cost control and risk management, which can only enhance the status of travel managers. Learn to speak CFOs’ language (depreciated costs, accruals, etc.), talk straight and find ways to reduce risk.
  9. Maintain a balance
    Even in a turndown, travel management is not all about saving money. Remind senior management that traveler safety and security is important too and carries a quantifiable risk.
  10. It pays to advertise
    Travel Managers are lousy at blowing their own trumpet. If you achieve success in reducing expenditure, tell everyone in your company about it!  And, show the data.   www.airplus.com

If you would like more information about how to develop your Corporate Travel Program, please contact Christopherson Business Travel:  www.christophersontravel.com

Categories
Travel News Travel Technology

How Christopherson Finds Additional Savings on Hotel and Car Reservations for Our Clients

In today’s economy, finding addition savings with business travel is upper most on CFO’s, travel managers, and business travelers’ minds.  One way Christopherson accomplishes added savings for our clients is through some of our proprietary technologies, in particular, Hotel Re-Check® and Car Re-Check®.  Similar to the airline industry, hotels and car rental companies are raising or lowering their prices based on excess “distressed” inventory.  Our tool automatically re-checks the rates booked in a reservation for a business traveler a few days prior to arrival.  If a lower rate is found, your reservation is changed to that lower rate thereby taking advantage of increased savings to your travel budget.  Whether you company’s policy is to book travel 14, 7, or less days from travel dates, Christopherson’s tool provides additional savings otherwise not realized.
Unlike monitoring air fares after purchase for a lower rate; when a lower rate is found, the airlines add an additional (exchange) fee.  Your savings, in this case, are diluted considerably whereas hotel and car companies do not charge an exchange fee.
Christopherson then tracks these savings through our ValueLogic® report keeping you apprised of all savings realized.  It is common for a company to save anywhere from $25-50 per night on a hotel.  For example just last week a client was sending several travelers to a convention.  Hotel Re-Check® found a few days prior to arrival the hotel room rate had decreased $40 per night—saving them $1,416 dollars!

Categories
Travel Management Travel News

Christopherson Leaders plan to attend NBTA

Christopherson is once again planning to a send a contingency of their owners, management, and CCTE’s to the 2009 NBTA Annual Convention, August 23-26, 2009. We invite all corporate travel managers to join us for this great event in San Diego, CA.
NBTA President & CEO, Kevin Maguire, CCTE, GLP, said, “In today’s down economy, travel and meetings budgets are being slashed and some companies have even restricted travel all together. However, despite these economic challenges, corporate travel professionals remain dedicated to their roles in helping to recover from this recession and look to the NBTA Convention for the necessary resources and networking opportunities that will allow them to do so.”
Maguire added, “We know that on average corporate travel buyers who attend the NBTA Convention take away the knowledge, resources and contacts that have helped them to save about 11 percent on their total T&E budgets, which can mean a savings of millions. Now, more than ever, is the time to fine tune corporate travel strategies to successfully navigate a volatile economy and shifting industry.”
For more information about the 2009 NBTA Convention, please visit www.nbtaconvention.org.