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Business Travel Travel Management

Why should I use a travel management company?

mergerjpg-ebd28bdd261f4f90As a business development executive for the 11th largest travel management company in the U.S., I am often asked, “Why should I use a travel management company?”

Smart companies looking for ways to save on travel understand that having a managed travel program is a business function that will help align their employees requirements and desires with corporate goals. A managed travel program helps to realize cost tracking and control for organizations and gives employees the opportunity to adhere to the company’s travel and entertainment policies, not to mention the ability to generate savings through negotiated discounts, specifically with hotel and car rental vendors.

Through Christopherson’s proprietary technology tools, like SecurityLogic® for example, corporations have instant access to data and information to assist in maintaining Duty of Care requirements. With Christopherson’s tool AirBank®, travel managers and executives have access of all their travelers’ unused tickets. Another example is AirPortal 360 Mobile, Christopherson’s mobile app, which allows travel managers and planners the ability to manage the company’s travel program from anywhere, at any time.

For more information on how Christopherson provides a clearer path to your company’s goals, please contact a member of our business development team.

Categories
Business Travel Travel Management

Why Clients Choose Christopherson as their travel management partner

Entering into a multi-year partnership with the right travel management company (TMC) enables travel management professionals to focus on spend analysis, budgeting, policy development and enforcement, and duty of care.  However, selecting the right TMC can be a daunting task.

Christopherson Business Travel as travel management leaders

Christopherson Business Travel continues to grow at an unprecedented rate. New clients are asked “Why did you choose Christopherson?” Here is what they say makes Christopherson stand out amongst other TMCs.

  • Christopherson offers AirPortal®, an integrated travel technology and management platform.  AirPortal not only provides travelers the ability to book within policy, but gives travel arrangers and managers the tools needed to manage the corporation’s entire travel program.
  • Christopherson’s pricing is simple.  Our clients like that all of the “extras” are included in our service fees.  Our clients learned that many of our competitors charge extra for reporting, account management, and duty of care tools.  At Christopherson, we only charge transaction fees.
  • Christopherson’s duty of care technology, SecurityLogic®, is superior to all other duty of care tools in the marketplace.  Our clients are not only able to quickly locate all of their travelers by name, date, and/or location, but they have the ability to push alerts directly to the traveler.
  • Our expertise with Concur Travel.  As a Concur Travel Preferred Partner (one of only ten agencies nationwide), Christopherson offers three experienced teams to support our customers using Concur Travel.

Please contact our sales team for additional information on why Christopherson is the best TMC for your company.

Categories
Business Travel Travel Industry

Why Use a Travel Agent?

People who book travel regularly, often assume that using a travel agent is obsolete. And, in fact, there are many websites available for the sole purpose of booking one’s own travel: Orbitz, Travelocity, Kayak, Airline Direct, etc. So why, with all of these resources, would any one need to use an agent and how are they even still in business?

Why use a travel agent?

Travel agents still serve, and are quite important, to a large majority of travelers, especially business travelers. Agents are able to apply discounts, identify and monitor savings, adhere to corporate travel policies, and give personal, customized, one-on-one service.

In a recent SKIFT article, it was stated, “Travel agents are alive and well and they do a robust business by providing expertise and advice to millions of travelers every year, using a combination of new and old technologies.”

How are travel agencies still in business and growing?

For Christopherson Business Travel, the answer, I think, lies in a recent post written by our CEO Mike Cameron, wherein he identified our unique competitive advantages and explained how we use them to grow our business and leverage our services against our competitors–including the online websites.

By using our competitive advantages, such as our proprietary business travel technology, Christopherson is able to continually support our travel agents and service all of our customers globally.

If a travel agency is willing to do just that–support their agents, stay on top of the changing trends in travel, provide invaluable and incomparable service for those clients who book with their agents, and lead the way with technology advancements and online services–then that agency, in my opinion, will not only survive, but thrive.

Categories
Business Travel Travel Management

What Should Your Travel Management Company Do For You?

A good travel management company (TMC) is the key to an effective travel management program.

Travel Management CompanyYou should expect your TMC to work with you to:

  1. Design and implement a travel policy that is appropriate for your company and culture.
  2. Negotiate and manage vendor contracts that will generate company savings and provide traveler conveniences.
  3. Simplify the booking process for you and your travelers, whether you choose online, full service, or a blended approach.
  4. Give you the information and tools to manage your duty of care responsibilities, helping you to respond appropriately when there is an incident.
  5. Effectively manage your unused airline tickets.
  6. Give you full visibility into your travel spend with real-time information and on-demand reporting.
  7. Provide your travelers with the tools they need before, during, and after their trips.

Click Here for 10 more ways a TMC can benefit your company.

If your company’s travel program needs tuning, please contact one of our account managers and make an appointment today. We are here to help!

Categories
Business Travel Travel Management

Internet Travel Sites vs Corporate Travel Agency: 10 Reasons Why the Agency is the Best Choice

As a sales person for one of the country’s largest travel management companies (TMC), I frequently encounter companies who book all their travel online using public internet travel sites (like Travelocity, Orbitz, etc.). Inevitably, these companies want to know why they should use a corporate travel agency rather than these public sites.

10 Reasons to Use a Travel Management Company Instead of Internet Travel Sites

  1. Many public travel websites charge fees too – they’re just hidden in the fine print.
  2. A TMC will guarantee the lowest rate. Why waste time and energy searching a half dozen sites when we guarantee the best deal?
  3.  A TMC provides 24-hour emergency after-hours service. When a storm hits and your flight is cancelled, you can call your TMC agent, who knows your company and can provide you immediate, efficient, and courteous support round the clock.
  4.  A TMC will manage your unused airline tickets. Did you know that 10% of corporation’s tickets go unused? That can really add up to a big loss. But a TMC will manage, audit, report, and ensure the reuse of all your travelers’ unused tickets.
  5.  A TMC will build your corporation’s travel policy into your company’s booking options (online or with an agent) so that travelers who book outside the policy are required to get approval.
  6. A TMC will negotiate hotel and car rental contracts on your behalf and ensure those rates at the time of booking.
  7. A TMC will provide consultative services to your company to provide cost savings, cost avoidance, and return on investment
  8. A TMC will provide the necessary tools to facility your duty of care so you can quickly locate your travelers in the event of an emergency.
  9. A TMC will keep track of all past, current and future itineraries.
  10. A TMC will  house all travelers’ personal information, TSA required information, and frequent flyer information in one profile.  Each time they book a ticket, their information automatically populates into their reservation.

As a leader in business travel management, Christopherson Business Travel focuses on the unique needs of our clients. We configure, deliver, and maintain a travel program with maximized traveler satisfaction and cost savings. It is our job to help our clients manage a travel program that provides savings to counter the cost of maintaining such a program.

Let us show you how we do it. Contact us for more details on how Christopherson can help your corporation enjoy increased service and cost savings with our business travel programs.